Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Error in Prepare phase ABAP stack SUM

After I already succeeded in using SUM to patch my ECC environment to the latest stack, I needed to also upgrade my BI environement with the latest stack through SUM.

Here I am facing a strange issue in the phase PREP_INIT/JOB_RSUPDTEC (ABAP) where it comes with an error on SUBST_START_BATCHJOB failed with error code 27


...started at 20140312154203

# Using phase log file 'PSUPDTEC.LOG'.

...begin processing at 20140312154203

..finished at 20140312154205 with status ABORTED.

# Error message set: 'SUBST_START_BATCHJOB failed with error code 27

Unknown hostname "hth72204" - probably message server of your SAP system is not running or hostnames known by the message server are wrong'

...begin dialog at 20140312154206

...end dialog at 20140312161158

..answered at 20140312161159.

-> decided to try again.

Checked my profiles and my hostfile all are in lowercases and also when on HP-UX IA64 I ask for the hostname it comes in lowercases.

What it does not do is release the job it creates in ABAP side but stays on Scheduled.

Any one an idea on where it might get stuck?

Checked all others but these were older ones and through EHPi upgrades and did not solve my issue.

ps DDIC is not locked or anything.

Former Member
Former Member replied

We have resolved the issue with the help of one of the Unix operators.

It seemed there was an issue on the nsswitch side so all adjustments either on hosts file or profiles did not work cause of resolving sequence.

It seemed the system did a resolve first on DNS and after that on File. He changed this and afterward I was succesful in passing this step.


0 View this answer in context
Not what you were looking for? View more on this topic or Ask a question