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CX_AI_SYSTEM_FAULT : SOAP:1.023 SRT

Hello Experts -We have been facing below issue in Solution manager 7.1 SP08 - Managed system configuration - Extractor setup

CX_AI_SYSTEM_FAULT : SOAP:1.023 SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")

  Text(2) Text(2)

CX_SOAP_FAILURE : Error when processing Web service call

  Text(3) Text(3)

CX_SOAP_CORE : Error when calling SOAP Runtime functions: SRT: Processing error in Internet Communication Framework: ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT")

We have already looked at all the below notes and followed the steps

1822831 - Web Service Soap Errors in solman_setup


1860293 - Extractors Setup Error "CX_AI_SYSTEM_FAULT : SOAP1,023 SRT" and "ICM_HTTP_TIMEOUT" in Solution Manager 7.10

1885130 - "ICM_HTTP_TIMEOUT" during SOLMAN_SETUP.

1837656 - Extractor Setup returns "CX_AI_SYSTEM_FAULT : SOAP:1.007 SRT: Unsupported xstream found: ("HTTP Code 500 : Timeout")" - Solution Manager 7.10


our LMSERVICE and ISAGENT patches are on the latest version.

.

I get below error logs in DEV_RFC log file in Work directory -


RFC> Begin of user trace

XRFC> ---------------------------------------------------------------------

XRFC>                                                                     <

XRFC> TRACE SOAP RUNTIME - header                                         <

XRFC>                                                                     <

XRFC> ------------------------------------------------------------------  <

XRFC> REQ_SIZE   : 1724                                                   <

XRFC> PARENT_ID  : ROOT_CALL_ID                                           <

XRFC> TRC_KEY    : DF8BA9E3E673F1078793005056B86220                       <

XRFC> REQ_BASED  :                                                        <

XRFC> SESSION_ID : 00013255DF8BA9E3E573F1FA8793005056B86220               <

XRFC> TS_CALL    : 20140312021317.7990000                                 <

XRFC> SY_UNAME   : UsrID                                               <

XRFC> HOSTNAME   : IMXW08V714                                             <

XRFC> SY_SID     : ILR                                                    <

XRFC> SY_MANDT   : 100                                                    <

XRFC> SYS_NR     : 00                                                     <

XRFC> APPLSERVER : ServerHostname                                    <

XRFC> ISPRESCHED : X                                                      <er

XRFC> DURATION   : 605850                                                 <

XRFC> NETHDRTIME : 605850                                                 <

XRFC> CALL_STATE : 2                                                      <

XRFC> ERRORTYPE  : SYSFAIL                                                <

XRFC> ERRORAREA  : COREMSG                                                <

XRFC> CTXDP_TYPE : SOAP_RUNTIME                                           <

XRFC> SYNC_ASYNC : S                                                      <

XRFC> LOCATION   : C                                                      <

XRFC> DIRECTION  : O                                                      <

XRFC> REQ_ID     : 005056B862201ED3AAB1A914E2EC4793                       <

XRFC> RESP_ID    : 005056B862201ED3AAB1A914E2EC6793                       <

XRFC> MSG_STATE  : 114                                                    <

XRFC> IF_NAME_I  : CO_DIAGSTP_WS_DIAG_SETUP                               <

XRFC> IF_NS_E    : urn:DiagSetupServices/DiagSetupServices/document       <

XRFC> IF_NAME_E  : DiagSetupServices_Document                             <

XRFC> ISSHORTCUT :                                                        <

XRFC> TRC_PATT   : WSTEST                                                 <

XRFC> TRC_SSID   : ILR_00                                                 <

XRFC> TRC_USER   : UsrID                                               <

XRFC> TRC_TS     : 20140312021317                                         <

XRFC> TRC_COUNT  : 99                                                     <

XRFC> TRC_EXT    :                                                        <

XRFC> COMPLETE   : OK                                                     <

XRFC> CALLEDPROG : CO_DIAGSTP_WS_DIAG_SETUP                               <

XRFC> SOAP_APPLI : urn:sap-com:soap:runtime:application:client:710        <

XRFC> CONF_ID    : 005056B862201ED3A895BB5E31E04793                       <

XRFC> BIND_ID    : 005056B862201ED3A895BB5E31E0A793                       <

XRFC> OP_NAME    : managedSetup                                           <

XRFC> COMM_PATRN : Method:managedSetup                                    <

XRFC> OP_NS      : urn:DiagSetupServices/DiagSetupServices/document       <

XRFC> REMADDRESS :                                                        <

XRFC> LP_NAME    : DIAGSTP_WS_LOCAL_PORT                                  <

XRFC> DT_OBJ     : CO_DIAGSTP_WS_DIAG_SETUP                               <

XRFC> MEMCONSUMP : 272                                                    <

XRFC> WSHOST     : solmanHostname                               <

XRFC> WSPORT     : 8000                                                   <

XRFC> WSPROT     : http                                                   <

XRFC> WSCLIENT   :                                                        <

XRFC> WSPATH     : /DiagSetupServices/DiagSetupConf?style=document        <

XRFC> PXYHOST    :                                                        <

XRFC> PXYPORT    :                                                        <

XRFC> USEDRFCDES :                                                        <

XRFC> BONAME     :                                                        <

XRFC> PROCCOMP   :                                                        <

XRFC> DEPLOYUNIT :                                                        <

XRFC> ------------------------------------------------------------------  <

XRFC>                                                                     <

XRFC> TRACE SOAP RUNTIME - trace records                                  <

XRFC>                                                                     <

XRFC> ------------------------------------------------------------------  <

XRFC> E SOAP_RUNTIME 20140312022323.5780000 : CL_SOAP_RUNTIME_CLIENT      <

XRFC> ->EXECUTE_PROCESSING Exception handling for IF "CO_DIAGSTP          <

XRFC> _WS_DIAG_SETUP" OP name "managedSetup" MSG ID "005056B862201ED3AAB  <

XRFC> 17BEE7CC1E793" user "UsrID"                                      <

XRFC>                                                                     <

XRFC>                                                                     <

XRFC> E SOAP_APPLICATION 20140312022323.5790000 : CL_SOAP_APPLICATION     <

XRFC> _CLIENT ->IF_SOAP_APPLICATION_CS~EXECUTE_PROCESSING Exception       <

XRFC> handling in SOAP runtime                                            <

XRFC>                                                                     <

XRFC>                                                                     <

XRFC> E SOAP_RUNTIME 20140312022323.5780000 : CL_SOAP_RUNTIME_CLIENT      <

XRFC> ->EXECUTE_PROCESSING A SOAP Runtime Core Exception occurred in      <

XRFC> method IF_SOAP_TRANSPORT_BINDING~RECEIVE of class CL_SOAP_HTTP      <

XRFC> _TPBND_ROOT at position id 1 with internal error id 1023 and error  <

XRFC> text SRT: Processing error in Internet Communication Framework:     <

XRFC> ("ICF Error when receiving the response: ICM_HTTP_TIMEOUT") (fault  <

XRFC> location is 1 ).                                                    <

XRFC>                                                                     <

XRFC>                                                                     <

XRFC> E SOAP_APPLICATION 20140312022323.5790000 : CL_SOAP_APPLICATION     <

XRFC> _CLIENT ->IF_SOAP_APPLICATION_CS~EXECUTE_PROCESSING A SOAP Runtime  <

XRFC> Core Exception occurred in method IF_SOAP_TRANSPORT_BINDING         <

XRFC> ~RECEIVE of class CL_SOAP_HTTP_TPBND_ROOT at position id 1 with     <

XRFC> internal error id 1023 and error text SRT: Processing error in      <

XRFC> Internet Communication Framework: ("ICF Error when receiving the    <

XRFC> response: ICM_HTTP_TIMEOUT") (fault location is 1 ).                <

XRFC>                                                                     <

Can any please advise ? We already have OSS message created for this issue, no reply from SAP yet.

Awaiting your reply -

Thanks

-Lee

Former Member
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