Active Directory integration with Solman 71. ITSM and Business Partners

[mojo]

Good morning.

We have 30 000 users on the Active Directory. All these users must be able to log a call via Solman 7.1. Is there a way to avoid creating the 30 000 users on the Solman system by integrating Solman & AD & automatically assigning the BP to the user(s)? What alternatives are there?

Kind regards,

Mojo

[Louis-Nicolas]

Hi Mojo,

You can setup the CuA (Central User Administration) to synchronized all your LDAP database to the cua. Then you solman will have to be declare on each ...

Notes = CuA is a old technology which works fine  ... but SAP does not really support it. New product is called "IDM". It does request to your need I think..

[mojo]

Thank-you for your response sir.

Unfortunately, the client does not use CUA or IDM & they do not intend implementing IDM.

Kind regards,

Mojo.