on 03-11-2014 5:27 PM
All,
We are in the process of using SUM (Software Upgrade Manager) to upgrade our Solution Manager 7.0 system to SM 7.1 SPS 10.
During the check phase of SUP, we get an error when the system runs sapcontrol....GetProcessList. GetProcessList returns yellow (full output attached, for some reason SCN won't let me paste into the discussion).
It indicates that some (but not all?) Java processes are running. Looking at /usr/sap/SID/Instance/work/dev_server0, the Java stack comes up as "Running"
Any ideas what could be causing this?
First of all, use jcmon utility to make sure that all Java processes are running.
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what about the (graphical) sapcontrol utilty?
try invoking http://<your-solman-srv>:5<your-sys-nr>13 and see for yourself which process is not running...
GreetZ, AH
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Using this, we can see the dispatcher and server0 is running, but the SDM is not. When I try to start the SDM manually, it just keeps going into a constant waiting for SDM to start cycle.
There is nothing of usefulness in /sapmnt/SID/Instance/SDM/program/log
Any way you know of to troubleshoot the SDM not starting?
Hello
This is basically an issue with the sapstartsrv file.
Check whether the sapstartsrv file is on the same version.
sapcontrol -nr 47 -function GetVersionInfo
Update the sapstartsrv file and restart the sapstartsrv process from the OS level.
877795 - Problems with sapstartsrv from Release 7.00 and 6.40 patch 169
Regards
RB
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