SMP gateway management cockpit login

[Former Member]

Hi All,

When i try to login to the SMP gateway management cockpit i get the below mentioned error,

"An internal server error occurred. Please contact your administrator"

Below is the link which we use to login to gateway ,

https://localhost:8083/gateway/cockpit

We have recently installed SMP 3.0. We are using the same login credentials for gateway management cockpit which we have used for SMP cockpit.

Regards,

Shiv

[Former Member · Accepted solution]

We have got the solution. The issue was with Oracle "ojdbc6.jar" file which we use during installation. We have used the latest version ( Oracle 11.2.0.4 ) which is not compatable with SMP 3.0. We downloaded another version, (Oracle 11.2.0.3 ) which is compatable with SMP 3.0.

Below are the versions of Oracle "ojdbc.jar" files which are compatable with SMP 3.0,

Oracle 11.2.0.3 or 11.2.0.2.0

Thanks,

Shiv

[Former Member · Accepted solution]

Hi Shiv,

SMP3.0.2 Patch 1 latest software is available in Service Market Place.

Thanks

Nag.

[Jitendra_Kansal]

Hi Shiv,

This is something strange. Can you check server logs if you can get some hints.

Can you share the screenshot of that page (including error)?

Rgrds,

Jitendra

[Former Member]

Hi Jitendra,

attached is the sceen shot of the error.

I have checked server logs, but didnt see any errors for gateway cockpit.

Thanks,

Shiv

[Jitendra_Kansal]

I am not sure if user name could be case sensitive. Since you are passing SMPAdmin as user name, have you also tried with "smpAdmin" ? Just a guess

[Former Member]

I've tried with "smpAdmin" but no luck.

[Former Member]

Hi Jitendra,

Quick question, do we need to

Configure the Gateway URL in the SAP Mobile Platform Server using the Management Cockpit?

Is there any intermediate step which we need to follwo if we need to access GateWay URL?

Im still getting the same error.

Thanks,

Shiv

[Jitendra_Kansal]

I don't think so we need to configure any kind of Gw URL. it should work as per SMP installation.

can you please help here.

Rgrds,

Jitendra

[Jitendra_Kansal]

HI Shiv,

Did you open this gateway cockpit page in same machine where you have installed smp 3.0 server?

Are you able to open admin cockpit on same machine?

https://smpserveripaddress:8083/Admin/

Default username: smpAdmin

            password: s3pAdmin

Rgrds,

Jitendra

[Former Member]

Hi Jitendra,

Yes, I have opened the gateway cockpit on the same machine where i have installed SMP. I m able to access admin cockpit without any issues. I was able to register some users also. I've even tried with default username and password but gateway dosent work.

Thanks,

Shiv