CRM 7.0 System Refresh

[Former Member]

Hi,

We have new requirement to refresh CRM ABAP QAS using PROD data.

System Detail:

CRM 7.0 (NW 7.01)

Oracle 11.2.0.3

RHEL 6.4

Following services are configured:

1. XCM
2. IPC
3. CRM Middleware

Apart from general ABAP Post Task activity can you please share what are the other post tasks we have to include in the list?

Regads

RM

[Reagan]

Hello

Standard ABAP refresh post refresh activities should be sufficient for the CRM system unless there are some custom activities requested by the business.

Regards

RB

[Former Member]

Hi RB,

I found two CRM System Copy note which talks about specific process of converting the entries with old logical system names for some tables

564435 - Additional information on CRM System copy

886104 - System Landscape Copy for SAP CRM

Now my doubts is should we run BDLS 1st and then implement these two notes.

Also I dont find BDLS related steps in CRM system Copy guide. Is it not a part of Standard ABAP refresh post refresh activities?

Please provide your suggestion.

Regards

RM

[Reagan]

You will need to run BDLS.

The SAP note 886104 - System Landscape Copy for SAP CRM is a general note.

The SAP note 564435 - Additional information on CRM System copy speaks about the BDLS task for couple of tables.

Regards

RB

[Former Member]

Hi RB,

Thanks for your response.

Yes, That is clear we have to run BDLS. But, my doubt is

1. Run BDLS 1st for all tables in Copied system.

2. Then follow above mentioned two SAP notes.

Bcoz, note 564435 speaks about couple of tables.

Please suggest.

Regards

RM

[former_member188883]

Hi Basis,

Please make a note. When you refresh CRM system you need to refresh the corresponding connected systems like ECC , BW.

ECC system contains GUID for replicated data from CRM system. Hence it is necessary that post system copy these GUIDs match between ECC and CRM.

Reading Note 886104 - System Landscape Copy for SAP CRM should be of great help.

Hope this helps.

Regards,

Deepak Kori

[Former Member]

Hi Deepak,

Thanks for your response.

Yes, we are migrating corresponding ECC & BW systems as well.

But my doubt is which one to follow 1st.

1. Run BDLS 1st for all tables in Copied system.
2. Then follow CRM System Copy SAP notes.

If you earlier performed CRM system copy, can you please suggest how to proceed

My Approach:

1. Run BDLS for all tables (A* to Z*) & (Not Equal to A* to Z*).
2. Use the report ZSCAN_LOGSYS to check if there are still tables containing the logical name of the source system.
3. Run report ZSCAN_LOGSYS_WAS as per note 564435 & proceed accordingly.
4. Adjust the settings in the tables CRMCONSUM and CRMRFCPAR in the copied connected backend system.
5. Adjust the connection to backend systems in transaction SMOEAC.
6. Restore CRM middleware parameters in table SMOFPARSFA.

Please suggest.

Regards
Basis

[Reagan]

Hello

Your approach should be fine.

564435 - Additional information on CRM System copy

Make use of the System Landscape Copy PDF file attached in the above SAP note.

Regards

RB

[former_member188883]

Hi Basis,

Your approach is good to go.

Few missing notes from your approach

1) If you have product catalog defined : Republish your product catalog to the corresponding web server for the copied landscape by using transaction COMM_PCAT_IMS_INIT

2) Re-adjust TREX configuration

Rest other steps as you mentioned can be followed.

Hope this helps.

Regards,

Deepak Kori

[Former Member]

Hi Deepak,

Thanks for your reply. We dont hvae product catalog defined.

we have IPC & XCM configured for that we have decided will Import Configuration from Source and export in in Target.

Regarding Step 6. Restore CRM middleware parameters in table SMOFPARSFA.

Can you please help me how to proceed.

Is it need to be taken care by CRM team or Basis will do it?

Regards,

Basis

[Former Member]

Hi Basis,

Please proceed implementing the note  866104 which is a general note after refresh and perform BDLS later which implement the second note 564435. This would help you in evaluating the tables.

Thanks ,

Ahamed.