ERP6 EHP6 Installation error

[Former Member]

Hi,

I am facing a very strange error I am trying to install ERP6  EHP6 on windows 2008 64 bit.

but when I am trying to install with SAPINST ( sap installation master ) it's throwing an error as below.

**************************************************************************

Program is starting... Please wait!

Starting GUIServer using:

  SAPinst port  : 21200

  GUIServer port: 21212

  HTTP port     : 4239

  GUI autostart : on

  GUI mode      : normal

  command       : "C:/DOCUME~1/ADMINI~1/LOCALS~1/Temp/sapinst_exe.2024.1394001270/jre\bin\java.exe" -cp "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sapinst_exe.2024.1394001270\jar\instgui.jar" -Xmx256M -Dsun.java2d.noddraw=true -Dsap.env.var.javahome=SAPINST_JRE_HOME SDTServer "rootdir=C:\Documents and Settings\Administrator\.sdtgui" config=jar:sdtserver.xml guiport=21212 httpport=4239 -nolock -srvarg=/SAPinstService/host=127.0.0.1 -srvarg=/SAPinstService/port=21200

   :    [1740]  22:34:39    ***ERROR (jvmEnv.cpp:193): VMCOs::init_sbl: Unable to load SBL library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sapinst_exe.2024.1394001270\jre\bin\sbl.dll: This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem

   :    [1740]  22:34:39    ***ERROR (jvmEnv.cpp:139): VMCOs::init: Initialization of the control area failed

   :    [1740]  22:34:39    ***ERROR (thread.cpp:4103): VMCOs::init failed

Could not create the Java virtual machine.

load resource pool D:\EHP6\51042263_13_Installation Master\BS7i2011_Installation_Master_\DATA_UNITS\BS2011_IM_WINDOWS_X86_64\resourcepool.xml

guiengine: No GUI server connected; waiting for a connection on host d-598fwgvsdfs, port 21200 to continue with the installation

*********************************************************************

can any one help me please...??

[Former Member · Accepted solution]

Thanks all,

Re-installing the windows server 2008 OS resolved the problem.

[Former Member]

Hi,

Can you see if the user is having access permission to dll file mentioned in the error.(sbl.dll).If not provide full permission folder level and rerun the installation

Regards

Sandy Sam

[former_member182034]

hi Deepak,

You can get this issue due to low space on harddisk, low Virtual/page memory and if IP and machine name does not exist in etc/hosts file.

Please check all above which should be as per requirement.

Regards,

[Former Member]

Hi Abdul,

As I said earlier ,there is enough space on sap installation drive (300GB) and virtual memory=10GB.

also IP and hostname exists in the system32/drivers/etc/hosts file.

-Regards

Deepak

[srinivasan_vinayagam]

Dear Roman,

Download new SWPM and try.

[Sriram2009]

Hi Deepak

On windows server environment you have to define the virtual memory 20 gb minimum kindly increase the virtual memory to 20 gb. and Kindly follow the installation gudie as mention in the below link

https://websmp108.sap-ag.de/~sapidb/011000358700001183052011E

Regards

Sriram

[former_member182034]

hi Deepak,

You need to increase the Virtual memory(20GB) because current is not as per requirement.

Regards,

[Former Member]

Please attach output of set command (from command prompt).

[Former Member]

Hi Roman ,

Please find below output of set command

C:\Documents and Settings\Administrator>set

ALLUSERSPROFILE=C:\Documents and Settings\All Users

APPDATA=C:\Documents and Settings\Administrator\Application Data

Classpath=C:\Program Files\Java\jdk1.7.0_13\jre\lib

CLIENTNAME=Console

CommonProgramFiles=C:\Program Files\Common Files

CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files

COMPUTERNAME=D-598fwgvsdfs

ComSpec=C:\WINDOWS\system32\cmd.exe

FP_NO_HOST_CHECK=NO

HOMEDRIVE=C:

HOMEPATH=\Documents and Settings\Administrator

LOGONSERVER=\\D-598fwgvsdfs

NUMBER_OF_PROCESSORS=2

OS=Windows_NT

Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Ja

va\jdk1.7.0_13\bin

PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH

PROCESSOR_ARCHITECTURE=AMD64

PROCESSOR_IDENTIFIER=EM64T Family 6 Model 15 Stepping 2, GenuineIntel

PROCESSOR_LEVEL=6

PROCESSOR_REVISION=0f02

ProgramFiles=C:\Program Files

ProgramFiles(x86)=C:\Program Files (x86)

PROMPT=$P$G

SAPINST_JRE_HOME=C:\Program Files\Java\jdk1.7.0_13

SESSIONNAME=Console

SystemDrive=C:

SystemRoot=C:\WINDOWS

TEMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp

TMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp

USERDOMAIN=D-598fwgvsdfs

USERNAME=Administrator

USERPROFILE=C:\Documents and Settings\Administrator

windir=C:\WINDOWS

[Former Member]

Unset (delete) SAPINST_JRE_HOME environment variable and try again.

[Former Member]

did not work...

i think this variable would be necessary.

[srinivasan_vinayagam]

Dear Deepak.

Do not set any environment variables.

You can create one windows user with full permission and try it.

[sivakumar_kilari3]

Hi,

Please find below errors.

[1740]  22:34:39    ***ERROR (jvmEnv.cpp:193): VMCOs::init_sbl: Unable to load SBL library C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sapinst_exe.2024.1394001270\jre\bin\sbl.dll: This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem

   :    [1740]  22:34:39    ***ERROR (jvmEnv.cpp:139): VMCOs::init: Initialization of the control area failed

   :    [1740]  22:34:39    ***ERROR (thread.cpp:4103): VMCOs::init failed

Could not create the Java virtual machine.

My suggestions :

1. Remove environmental variables for JAVA (SAPINST_JRE_HOME=C:\Program Files\Java\jdk1.7.0_13

2. Remove remaining java related environmental variables

Try to start SAPINST

if this is also not working  uninstall java jdk and install SAP.

Thanks

Siva

[Former Member]

please check you environment variable PATH!!

from below (cmd.exe set listing) PATH looks strange!

Was the linefeed after Ja and cut and paste error or does your environment variable PATH contains a linefeed??

Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Ja

va\jdk1.7.0_13\bin

regards

Peter

[Former Member]

well,

you are running on Windows Server 2008?

Then C:\Documents and Settings\Administrators should no longer be used (it is now c:\users\Administrators).

C:\Documents and Settings\Administrators\... is still existing as symbolic links but have strange access control lists which avoid normal usage.

Please check your Administrators Account. The right settings in most of the environment variables (including temp and tmp) should now point to c:\users\Administrators subdirectories.

kind regards

Peter

[srinivasan_vinayagam]

Dear Deepak,

1.Stop you sapinst in task manager and clear the temp and c:\sapinst_instdir.

2. Restart the OS

3. try to execute sapinst now.

Adjust the UAC in control panel.

Thanks & Regards,

V Srinivasan

[Former Member]

Hi Srinivasan,

I have tried all the steps as suggested by you but still i'm having the same issue.

-Regards

Deepak

[Sriram2009]

Hi Deepak

1. Just restart the system and then retry in same phase

2. Have you set the prerequisite settings before stating the installation of  ERP system?

Regards

Ram

[Former Member]

Hi Sriram,

I have applied all the prerequisite settings as per the installation guide.

Although please let me know the prerequisite settings so that I can correct if by chance i'm missing anything.

Regards

Deepak

[former_member188883]

Hi ,

I would check the Space left on the System, specifically where SAP is installed, it looks like the system does not have paging space to create the JVM.

Check the drive free space also how much is the paging on the server.

Check disk free space.

Hope this helps.

Regards,

Deepak Kori

[Former Member]

Hi Deepak,

There is about 300 GB free space on D drive where SAP is to be installed, also i have assigned about 10 GB for paging memory.

But i'm getting the same error every time i start SAPINST.

-Regards

Deepak