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reference of sales area in follow-up action of sales support

Former Member
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Hello Experts,

our client need to create a follow-up action from a contact (sales support document) in reference of a billing document.

In the follow-up action the system takes automatically the sales area of the contact and leaves these field unchangable.

Because of internal reasons contact and billing document can have diferent sales area, especifically the sector can vary, as they have a comon sector 00 for all sales documents. The sales area of the follow-up action should always be the same as in the billing document. But in case of diferent sales areas the system does not permit the reference to the billing document.

What can we do to make the system take the sales area from the reference document and not from the contact?

I would be very greatful for your help!

Cristina

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Answers (1)

Answers (1)

Former Member
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Hi Cristina,

I am having the similar issue.If you have got the solution for this issue kindly share the same with me.

Thanks,

Bhushan