Credit memo request to correct Sales order after customer payment

[Former Member]

Hello all,

Could you please give me any suggetion on this issue:

We uploded sales orders  from legacy system into sap and create invoice but we made a mistake, we didn't take into account a discount in price conditions.

The Customer payment is correct and also uploaded from legacy system.

I'm required to correct the difference by doing a Credit memo request and credit memo with reference to sales sorder, so my questions :

Do I create credit memo request with ref. to SO for all items, quantities and price or just for a discount amount (what i think) ?

Any input will be appreciated.

Thanks.

[Former Member]

Hello Farouk,

If you know the discounted amount for each account then as per my view you directly can create  credit note from the FI side so manage the differences.

Please wait for more suggestion from FORUM.

Regards

AG.