Error when connecting to Visual Administrator

[Former Member]

Hi Experts,

     Im getting this error when trying to connect to visual administrator...

Im basis, and already ask to the IT team to open the port 50004 so the Visual administrator can connect. Their answer was that the port is open waiting for a tool to ask to connect to it. I´ve been looking for info in regards this issue unsuccessfully, can't find anything. Any ideas????

Thanks in advance...

[Former Member]

Hi,

Administrator user may be locked you can unlock and then try to connect Visual Administrator and please read below link

Visual Administrator: Logon Failure (SAP Library - SAP NetWeaver? Problem Analysis Guide (PAG))

Thanks

Brahma.