E-receipts could not be assigned to a trip

[Former Member]

On ECC 6.0 sp 4, In Travel Expense Manager, I was able to upload a PDF document to the Content Server. But when I selected the receipt and assigned it to the trip, I always got "Document type missing for e-receipt '****.pdf'; please contact administrator.

below is the message:

Document type missing for e-receipt '****.pdf'; please contact administrator

Message no. /OTTM/TM416

Diagnosis

You are trying to assign a document to this trip but no document type is customized for this mime type. The administrator has to customize the document type before you can complete the assignment.

Procedure

Please contact your administrator to check the document type customizing.

Where do I need to change the document type? This has taken me several days.

Thanks in advance!

[former_member131723 · Accepted solution]

Hi Gary

This sounds like a probable BC-SRV-ARL problem but doing a search for the error, I can find no other reported case! Is it a mobile Travel application or standalone Travel?  You maybe better off posting this in the Basis area.

What I can say to you though is that most often with this generic "document type missing error"  that it can happen if the customizing is not correct in say table TOAOM (KBA 1836715 gives some pointers on this)

Sorry not to be able to add very much value for this - maybe the KBA helps though!

cheers

Sally