Rejecting one path of request rejects whole request

[former_member208271]

Hi Experts

We have maintained a Path for Role Owners with Stages below:

1st Stage - Manager

2nd Stage - Role Owner

Within a Request we have Roles that go to 2 different Role owners e.g. RoleOwner1 & RoleOwner2.

After the Manager approves the request the request splits into 2, one goes to RoleOwner1 and the other to RoleOwner2.

If RoleOwner1 rejects his Role then the whole request gets rejected. This does not give RoleOwner2 the opportunity to review his path of the Request.

Provisioning settings is maintained as, "Auto provisioning at end of each path"

Please assist/advise.

Regards

Mustafa

[former_member192837 · Accepted solution]

HI,

On role owner stage please have rejection level at role /system.

So approver will reject roles available for him- Rejection at line item level, Seems you have request level so whole request is getting rejected.

Regards

Dilip

[former_member208271 · Accepted solution]

Hi

We have level set as Role. See below

[former_member192837 · Accepted solution]

HI ,

Can you uncheck  the Request Rejected check box and generate MSMP version and create New access request and check .

Regards

Dilip

[former_member208271 · Accepted solution]

Hi

This does not work as it does not give the option to Reject the Request.

Regards

Mustafa

[former_member192837 · Accepted solution]

Hi,

This setting should work for you.

Regards

Dilip

[former_member208271]

Hi

This is using one path with 2 different Role owners.

Regards

Mustafa

[former_member192837]

yes

[former_member208271]

Hi

Still dos not work.

I have logged a message with SAP.

Regards

Mustafa