cancel
Showing results for 
Search instead for 
Did you mean: 

Return invoice & update in credit management

Former Member
0 Kudos

hello experts.... i have a query..... pls help me out...

when we do invoice to customer then it will update into credit management  due to item category TAN have credit active checked.. right......

but when we do return invoice then it will update into credit management ...? if NO then what is the reason and which field is controlling , if YES then how it is updating into credit management through which controls....

Please use your discussion title effectively. Don't add whole query in subject title.

Message was edited by: Jyoti Prakash

Accepted Solutions (0)

Answers (6)

Answers (6)

srinu_s1
Active Contributor
when we do invoice to customer then it will update into credit management  due to item category TAN have credit active checked.. right...

It is not because of in definition of item category TAN the field credit is active, It is because of the update rule ex 000012/15/18 which we assign to Credit control area, this credit control area we assign to customer in FD32.

but when we do return invoice then it will update into credit management ...? 

Yes this will be updated in FD32( credit management). However, return order values will not be updated because in return item category(REN) the credit active field is inactive.This is standard only.

the reason being credit active field is inactive(REN) we are receiving the goods to our company so there is no point of increasing the open order value for the customer. However, at the time creating retuns for credit(VF01) we should decrease customer oustanding hence this value will be updated in FD32.

Thanks,

Srinu.

Former Member
0 Kudos

k when we do return order and then return invoice then customer outstanding will be decrease automatically..... and it will update FD32.... because of update rule ... ? s/n

did you get this.....

thanks

raj.

Former Member

Hi,

Yes, When you create the return Order, Delivery & Credit Memo credit management will be updated.

Example for customer ABC created sales order $ 20,000. done billing  $ 20,000.

In this case $ 20,000 will be updated in FD32 or FD33 receivables field(Means payment has not been received form the customer).

Due to some problem you created the return Order, Delivery & Credit Memo credit management.

In this case $ zero will be showing.

For this updatain setting has been done in pricing procedure. For total Subtotal A(Carry over price to KOMP-CMPRE(Credit Price)) assigned in PP.

abhinay
Explorer
0 Kudos

Hi Raj,

Yes, this is exactly conveyed by Shankarappa. If you use 'A' in Subtotal - it will pass this value to your Credit Management (if credit management is active). If you are using different Pricing Procedure for Return Order then make sure that you have 'A' at the place of Subtotal column in your Pricing Procedure.

Best regards,

Abhinay

Former Member
0 Kudos

sir, i don't have separate pricing procedure for return order...

but if  i do return order then i want to update into credit management  what should i do ...

Former Member
0 Kudos

Hi,

Assign the Subtotal A in your pricing Procedure as shown in my earlier post.

Example: Created the Invoice $ 60(Accounting document is not created). In this case $ 60 will show in Sales Value field in FD33 or FD32. Due to some problem you want return the goods from customer for that you will create the  return sales order, return delivery & credit memo with reference to RO. This case automatically the sales value will become $0 in in FD33 or FD32.

Thanks & Regards

Shankarappa H L

abhinay
Explorer
0 Kudos

Ok Raj,

Fine, then your same Pricing Procedure will update it (even your Return value). This will work only when you have 'A' mentioned in your Subtotal column (11th column in PP).

Check if this works fine in your process.. or do let us know, we will resolve it.

Best regards,

Abhinay

venu_ch8
Active Contributor
0 Kudos

This message was moderated.

abhinay
Explorer
0 Kudos

Hello Raj,

Do you have a separate pricing procedure for Return Order different than Sales Order?

Best regards,

Abhinay

moazzam_ali
Active Contributor
0 Kudos

For return item category check your settings for field Credit active in VOV7. Check for standard item category i.e.REN. This field comes in Business data section. Read F1 help and you will come to know. 

Thank$

former_member184701
Active Contributor
0 Kudos

This message was moderated.