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Background Jobs running for long time

Former Member
0 Kudos

Dear Experts.

Recently kernel upgrade to 720 patch 500 is done in my PRD, after kernel upgrade background jobs are running for very long time, please suggest if there is any troubleshooting for the same.

Thanks in advance.

Regards

Mohd Basis

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

Hello,

TO investigate why background job is running for long time ,check for below possible issues which

might have impact on job run.

1. Check for any resource bottleneck like high CPU usage or memory bottleneck

2. Check if locks are being held for long time/many locks in SM12

3. Check for load balancing is set in the system and if yes, if  it is working properly (e.g. :host dedicated for background jobs)

4. Check if background work processes are sufficient

5. Check Sm21 logs for any shared memory related error or any other error

6. Check for dumps/ job log

Hope this helps

Regards,

Archana

Former Member
0 Kudos

Hi Mohd,

Can you once refresh the job status with Job-->Check Status.

To investigate more over the cause have a look to Logs of concern background workprocess in SM50

There you can trace out the issue.

Please share the same.

BR Vaibhav

Former Member
0 Kudos

Hi,

Did you check the Job  in Quality System?. Can you please let us know the Job name. I dont think this is related to Kernel Upgrade .

Thanks & Regards

Amit

Former Member
0 Kudos

Hi. Amit.

Thanks for your reply, the jobs which are running for a long time are RS_LDQ_DAEMON,   ADVANCE BLOCK REMOVAL, BTCH_RSORAVSH and few Z-jobs. All these jobs are working fine in QA.

Thanks

Mohd Basis

former_member188883
Active Contributor
0 Kudos

Hi Mohd,

Could you check the following

1) DB statistics has been executed regularly

2) Secondly identify the PID for these jobs and check in ST04-> Oracle sesison, what is the execution plan.

Hope this helps.

Regards,

Deepak Kori

former_member188883
Active Contributor
0 Kudos

Hi Mohd.,

1) What is this job about and what is the difference in time before kernel upgrade and post kernel upgrade.

2) How many jobs have problem ?

Regards,

Deepak Kori