SAPRouter issue telent end withs timeout error

[former_member209962]

Hi Friends,

We have changed Public and Private IP of our SAP Router same has been updated to SAP and SAP replied and they have also updated there records.

When I am doing telent saprouter 3299 i am getting timeout error as below.

┘NI_RTERR& ┴*ERR*1connection timed out-5NI (network interface)70038nirout.cpp544

1RTPENDLIST::timeoutPend: CONNECTED timeoutMon Mar 03 13:49:22 201419SAProuter 3

8.10 on 'saprouter'*ERR*

Connection to host lost.

Even when i am doing telnet from SAPRouter machine same error is coming.

Note: SAPRouter service is started and no errors in dev_rout

Our network team is saying port 3299 is already open on firewall, They also done nating.

Kindly help us to solve this issue, why this timeout error is coming when we are doing telent to port 3299

telnet is going but within 5 seconds timeout error is coming and connection is lost.

We have also maintained new IP in OSS1 and generated SAPOSS rfc but rfc is getting fail with Error

Error Details    ERROR: The connection to the specified message server (/H/192.168.60.11/S/329

Thanks

Basis

[former_member182657 · Accepted solution]

Hi.

Did you configure saprouttab to allow connections?

Add  P * * *  to your saprouttab (nothing else) for testing and re-configure after success.

Again try to telnet on port 3299.

If you get a timeout, you should double-check your firewall settings.

Also check 1421005 - Secure configuration of the message server

Thanks

[former_member209962 · Accepted solution]

Hi Gaurav,

Yes P**** is added routtab and router service is also started without any issue.

Any idea what things need to be check on firewall??

Thanks

Basis

[former_member182657 · Accepted solution]

Hi Basis,

Please confirm few points:

1.On the router that you have installed do this .

telnet 194.39.131.34 3299

Hopefully you'll get same error which you are getting right now i.e connection timeout.

2.Are you able to connect your SAP instance via SAP GUI by entering SAPRouter String ?

As per me your connection will be successful without any issue.

3.Are you able to ping your static IP which you've given or bind with internal IP of  saprouter.

Here i'll go with your network team they've no issues on port opening 3299.As per me your IP will not be ping from external sources as per ICMP standards.

Please confirm from your network team that they did port forwarding for this specific port or they allowed full traffic on this static IP.

4.Last check your host entries on the server.

Thanks,

Gaurav

[former_member209962 · Accepted solution]

Hi Gaurav,

As you said i did telent from saprouter machine and telent is not happening please see below error

D:\Documents and Settings\Administrator>telnet 194.39.131.34 3299

Connecting To 194.39.131.34...Could not open connection to the host, on port 329

9: Connect failed

Thanks

Basis

[former_member182657 · Accepted solution]

Hi Basis,

Are you able to ping sapserv2 (191.39.131.34) from your saprouter machine,if not please allow the machine to ping sapserv2 from your firewall (Take help of your firewall experts).

After allowing try again for telnet 194.39.131.34 3299 from that machine. You'll get message as below:

Trying 194.39.131.34...

Connected to sapserv2 (194.39.131.34).

Escape character is '^]'.

üNI_RTERR'ÿä*ERR*1connection timed out-5NI (network interface)71039nirout.cpp6609RTPENDLIST::timeoutPend: no route received within 5s (CONNECTED)Tue Mar  4 04:22:27 20147047463SAProuter 39.3 (SP4) on 'spwdfvml0363'*ERR*Connection closed by foreign host.

Please confirm the activity.

Thanks

[former_member209962 · Accepted solution]

Hi Gaurav,

Now i am able to ping 194.39.131.34  but when i am doing telnet 194.39.131.34  3299 as you said same error is coming kindly see below error.

÷NI_RTERR( ▐*ERR*1connection timed out-5NI (network interface)72040nirout.cpp669

5RTPENDLIST::timeoutPend: no route received within 5s (CONNECTED)Tue Mar  4 06:2

2:16 20147167713SAProuter 40.4 on 'spwdfvml0575'*ERR*

Connection to host lost.

Thanks

Basis

[former_member182657 · Accepted solution]

Hi Basis,

This is fine.I request you to please read below very carefully,hopefully you'll get solution from this

timeoutPend: no route received within 5s (CONNECTED)

You are connected but not does not send route quickly.Here your TCP/IP connection setup was successful.

Route sent too late

The connection setup (connect) was successful but the client sends the route to the SAProuter too late, or the client assumes that it is already connected to the server and is waiting for data, or the timeout -W is exceeded.

The log file contains the following entries:

Thu Jun 14 12:27:27 2007 CONNECT FROM C11/- host 10.66.66.90/35087 (host1.company.corp)

Thu Jun 14 12:27:32 2007 CONNECT ERR C11/- no route received within 5s

Thu Jun 14 12:27:32 2007 DISCONNECT C11/- host 10.66.66.90/35087 (host1.company.corp)

The client issues the error message below.

Syntax

SAProuter Error Message

1. *********************************************************************** * LOCATION SAProuter 39.1 (SP3) on 'host1' * ERROR connection timed out * * TIME Thu Jun 14 12:27:32 2007 * RELEASE 710 * COMPONENT NI (network interface) * VERSION 39 * RC -5 * MODULE nirout.cpp * LINE 6519 * DETAIL RTPENDLIST::timeoutPend: no route received within 5s * (CONNECTED) * COUNTER 5 ***********************************************************************

Background and Further Analysis

This error can occur if the client does not send the route quickly enough after the TCP/IP connect to the SAProuter. This might be caused by the client hanging temporarily.

Please follow Other Errors - SAProuter - SAP Library

TCP/IP connect takes too long (longer than the timeout -W value)

The log file contains the following entries:

Thu Jun 14 13:22:01 2007 CONNECT FROM C10/- host 10.66.66.90/41060 (host2.company.corp)

Thu Jun 14 13:22:01 2007 CONNECT TO S10/18 host 1.1.1.1/3299 (1.1.1.1)

Thu Jun 14 13:22:06 2007 CONNECT ERR S10/18 could not establish connection within 5s

Thu Jun 14 13:22:06 2007 DISCONNECT S10/18 host 1.1.1.1/3299 (1.1.1.1)

The client issues the error message below.

Syntax

SAProuter Error Message

1. *********************************************************************** * LOCATION SAProuter 39.1 (SP3) on 'ld8060' * ERROR connection to 1.1.1.1:3299 timed out * * TIME Thu Jun 14 13:22:06 2007 * RELEASE 710 * COMPONENT NI (network interface) * VERSION 39 * RC -5 * MODULE nirout.cpp * LINE 6548 * DETAIL RTPENDLIST::timeoutPend: could not establish connection within * 5s (ROUTED) * COUNTER 6 ***********************************************************************

Background and Further Analysis

In this example, the TCP/IP connection from the SAProuter to the next node (the next SAProuter, a system, or another network component) could not be established within a specified timeout period. This error can occur if the server host is down or the IP address of the host cannot be reached.

It can also be due to the network failing to establish the TCP/IP connection within 5 seconds (the timeout value defined in option -W). You might be able to solve this problem by using a greater value for option -W.

For more information, see: Expert Options in SAProuter Options.

Thanks,

Gaurav

[former_member209962 · Accepted solution]

Hi Gaurav,

Now my SAPOSS rfc is working fine  do we need to solve this timeout issue or its ok because saposs rfc is working fine  any issue if leave this timeout issue.

Thanks

Basis

[former_member182657 · Accepted solution]

Hi Basis,

Good to hear that your SAPOSS rfc is working fine,In my second response i confirmed few points from your end,i suspected that there is no external availability of your saprouter machine.Now you need not to solve this timeout issue as you'll be able to connect your saprouter as well from external sources as i said earlier.

Once more for better understandability for future refernces.

Please follow standard Other Errors - SAProuter - SAP Library

Thanks,

Gaurav

[former_member209962 · Accepted solution]

Thanks Gaurav

[former_member182657 · Accepted solution]

It's my pleasure.

Thanks Basis.

[former_member187565]

Hi,

Please check with your network/ firewall team that inbound / outbound traffic have been allowed between SAP router and your router.

Take reboot of your sap-router server. Also look the sapnote 155147.

Regards,

Rafikul

[former_member188883]

Hi,

Can you check with SAP support whether they can connect to your systems using the new SAProuter details ?

This is to bifercate whether the issue appears on both sides or client side only.

Regards,

Deepak Kori

[former_member209962]

Hi Deepak,

Already informed SAP to check and waiting for there reply.

Thanks

Basis

[former_member188883]

Hi ,

could you test connection from your side using niping.

Testing SAProuter Basic Functions (SAP Library - Saprouter)

Hope this helps.

Regards,

Deepak Kori

[former_member209962]

Thanks Deepak!

Any idea why this timeout is happening when we are doing telent?

Thanks

Basis

[former_member209962]

Hi Deepak,

SAP has replied as below

service connection is working fine to your system FND. But there is

following error using the RFC connection.

Connection Error

Error when opening an RFC connection

ERROR: The connection to the specified message server

(/H/192.168.60.11/S/sap

LOCATION: SAP-Server FNGDEVTEST_FND_00 on host FNGDEVTEST (wp 5)

Please ensure the connection between server 'FNGDEVTEST' and saprouter

'192.168.60.11' at the port 3299.

FNGDEVTEST# ping saprouter

FNGDEVTEST# niping.exe -c -H /H/<local_SR>/H/194.39.131.34/H/localhos

Hence i hit below command on my dev system

niping.exe -c -H /H/192.168.60.11/H/194.39.131.34/H/192.168.60.11

and i get below error.

*** ERROR => NiBufIProcMsg: hdl 1 received rc=-5 (NIETIMEOUT) from peer [nibuf.

pp    2146]

NiBufIConnect: route connect of non-buffered hdl 1 to '/H/192.168.60.11/H/194.3

.131.34/H/192.168.60.11' timeout

*** ERROR => NiTClientLoop: NiHandle (rc=-5) [nixxtst.cpp  2590]

*****************************************************************************

*

*  ERROR       timeout occured

*

*  TIME        Mon Mar 03 19:07:43 2014

*  RELEASE     720

*  COMPONENT   NI (network interface)

*  VERSION     40

*  RC          -5

*  MODULE      nibuf.cpp

*  LINE        4795

*  DETAIL      NiBufIConnect: route connect

*              '/H/192.168.60.11/H/194.39.131.34/H/192.168.60.11' timeout

*  COUNTER     1

*

Thanks

basis

[former_member188883]

Hi ,

NiBufIConnect: route connect of non-buffered hdl 1 to '/H/192.168.60.11/H/194.3
.131.34/H/192.168.60.11' timeout

Please login to 192.168.60.11 and perform telnet 194.39.131.34 3299 and share the results.

Also share which is your saprouter system IP

Regards,

Deepak Kori

[former_member209962]

please see below error

D:\Documents and Settings\Administrator>telnet 194.39.131.34 3299

Connecting To 194.39.131.34...Could not open connection to the host, on port 329

9: Connect failed