Technical Monitoring - Grey Alert

[carlosaveleza]

Hi Experts My alerts in the technical Monitoring are grey, the system don't read the information. The system was configured and worked in the past, but now don't read any information into the technical monitoring What i can do about?

[roland_hennessy]

Hi Carlos,

To get more information on the issue please do the following:

1.Access the context menu by clicking on the small triangle next to

the grey metrics

2.Then select "Metric Troubleshooting".

You'll see a list of checks performed on the metric which should tell us

where things went wrong.

Please also check SAP note 1819848 and reexcute the steps mentioned here to see if this helps.

Kind regards,

Roland

[carlosaveleza]

Hi Roland

I apply the note 1819848 but the "grey alert" continue

I submit a couple of screen shots

Thanks a lot