SOAP AXIS Communication channel in SYSTEM error state in channel monitoring

[Former Member]

Dear All,

SOAP AXIS communication channel is showing in running status in channel monitoring.

but when i ping the channel it shows a system error.

please refer the attached image for further reference

regards,

sushant

[former_member15832]

Hi,

This is a common behaviour. I found the same error in differents PI servers, though the communication is ok.

It seems like Axis and ping channel functionality don't like each other.

Regards,

Francisco

[praveen_sutra]

hi Sushant,

Please check if the Axis adapter is installed by hitting below url after making changes in host and port.

http://host:port/XIAxisAdapter/MessageServlet

and second if there are any related CA certificates required to install.

PFB the link where you can get idea to check if Axis adapter is working fine and details regarding installing jars related to Axis.

hope this helps,

thanks and regards,

Praveen T

[Former Member]

Hi Praveen,

we have deployed the required components during AXIS adapter installation and its showing a status OK .

the interfaces are working fine with the given URL by Success Factors

any more inputs from your side will be appreciated    

regards,

sushant

[Former Member]

Hi Sushant,

Please let me know how did you managed to solved this issue?

Getting same error in SOAP Axis(http) when tried pinging the channel?

Thanks in advance.

Regards,

SV

[Former Member]

Hi Sarvjeet,

The issue still exists, but it does not hamper the smooth functioning of the interface.

I have moved the interfaces to Produciton environmment and everything is working fine.

regards,

Sushant.Shinde

[Former Member]

Thanks Sushant for valuable your reply,

I am getting Synchronous time out error in this channel and messages are getting expired with Read timed out error.

Below setting I have done in channel:

URL of webservice: as provided by ws team

Authentication basic with user name and password.

SOAP version: 1.2

Soap action: as provided by ws team

Encapsulation format: MIME

XI paramerters:

keep XI headers: unchecked

Keep attachments: unchecked

Payload extraction: SOAP body

Can you please help to resolve the issue?

Regards,

SV

[Former Member]

Hi Sarvjeet,

As your using the SOAP AXIS adapter you need to add module tab parameters.

please confirm on that.

secondly, if your using a proxy server to communicate with the public network,please check with your network team on the same.

regards,

Sushant

[former_member182455]

Hi sushant,

pls cross check in your system whether all the components are inistalled or not.

check the below link..

http://scn.sap.com/thread/1434606

http://scn.sap.com/thread/3160126

http://help.sap.com/saphelp_nwpi71/helpdata/en/45/a39e244b030063e10000000a11466f/frameset.htm

Regards

srinivas

[Former Member]

Hi Srinu,

All the required components have been installed and the communication channel is working fine.

but when i ping the channel system error pops up.

please provide some more inputs.

Thanks & regards,

Sushant