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Re-registered at SCN through password reset link

Former Member
0 Kudos

Hi,

Today I logged out of SCN and since I was using the 'remember me' checkbox for a long time, I forgot my password and hit the 'forgot password' button. I received a link to reset my password, but instead of resetting my password it took me to a 'Register' page. I thought this was normal and hit the 'register' button. I now see that a new user has been created with the same mail ID, and I am no longer able to use my old ID.

I have already sent a mail to the support group. Just wanted to know if this had happened to anyone before.

Thanks,

Benedict

Accepted Solutions (0)

Answers (1)

Answers (1)

JasonLax
Product and Topic Expert
Product and Topic Expert
0 Kudos

I vaguely remember encountering this a year ago. Offline support was able to resolve it for me (sapnetwork@sap.com). There might be a conflict with your certificates since you seem to also have an S user account (SAP partner or customer) that is capable of granting you access to SCN.