02-20-2014 11:08 AM
how can i add a refund in a fpy1 run ?.
I have added the R in the payment methds and nothing come back
when i remove the R and leave it with just B bacs the list come up
and it has the refund as a exception that the
payment method in item should not be included for this run.
i set ther contract acoount to have R as incoming payment ?.
i
02-20-2014 11:25 AM
i did change the refund payment type as a out going payment it picked it up but said no valid payment method found
02-20-2014 2:22 PM
Mike:
Are your FPY1 parameters set up to use that payment method?
regards,
bill.
02-20-2014 2:28 PM
yes i have added the method in the parameters, but when i add it nothing come back
its seems to get a exception.
If i have bacs run and i want to add a refund , the refund gets picked up in the list
when i dont include it as a parameter but with exception not included in this run,
when i included it as a parameter nothing comes back
02-20-2014 3:34 PM
what messages are in the log then? Make sure you activate all log parameters and set the highest setting for the application log.
