Probelm with E-mail

[Former Member]

Dear SCN,

I have account with SCN with email: sravi.sap5510@gmail.com.

I got certified now and have SAP ID and password. Now I successfully logged but unable to change my email id to sravi.sap5510@gmail.com.

When I again re-login through e-mail, its showing warning "Warning! exist at least one additional account with the same email address. Please contact support if you are sure that this is a mistake"

From now onwards I want to use my SAP certified credentials, but through email: sravi.sap5510@gmail.com. Please suggest me.

I also want to transfer my points to my new login credentials

Regards

S.Ravi

[JasonLax]

Because there are two accounts with the same e-mail address, contact sapnetwork@sap.com to resolve.

You can also try to update your e-mail address by clicking Edit profile & privacy in the actions box on your profile:

Point transfer are not possible at this time.