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BI process chain status is Gray in BI monitoring

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Hello -

We are in the process of configuring BI monitoring with our Solution manager 7.1 SP08. I have configured Solman System Prep, Basic configuration, managed system configuration for our BI system.

Technical monitoring and BI monitoring is also configured with some threshold values and it is activated,

However, in SOLMAN_WORKCENTER, when I see the process chains, the status column is gray for all the chains - Please see the image below

Can you please advise why the status is gray ? Obviously it is not monitoring the status of the chain in the managed BI system. We have a process chain that fails every day and I dont get any alert from the solution manager about it.

Also, the other columns - Duration, Not started on Time, Out of time window etc does not show actual values-- all are zeros.

I would greatly appreciate your valuable input.

Thanks

-Lee

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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I realize this thread is old, but I thought since I found it while searching for my problem I'd help the next guy.

My issue was the OSS note 1905945 in the BW system. After applying that I was abel to get the green status lights.

1. Whether the prerequisites mentioned in the note 1558756 are met.

Make sure

that the note '1905945 - ST-PI Correction for BW Process

Chain Data

Collector' is applied in your BW system

2. Check whether the user has

authorization for collecting the

data(SM_WP1CLNT250_READ->SM59->user is

SOLMANSMP100). In WP1 system,

check whether the user SOLMANSMP100 is having

authorization object

S_RS_PC as explained in the note

1558756.

Authorization object: S_RS_PC

Authorization data:

->

Activity (ACTVT): from 03

-> Application Component (RSPCAPPLNM): from

*

-> Process Chain (RSPCCHAIN): from *

-> Subobject for the Process

Chains (RSPCPART):

o from DEFINITION

o from PROTOCOLS

o from

RUNTIME

3. Check whether all the process chains that are included in

the

scenario run in your BW system in the last 36 hours.

Former Member
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Jeff -

I am facing the same problem while activating the process chain in step 7.

http://scn.sap.com/thread/3540262

Could you please share your thought on this.

Thanks in advance

Harsha

former_member45419
Active Contributor
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Hi Swarali,

Pls check this document for Solution manager 7.1 SP05+ may get some help for setting of BI integrate with solution manager.....

https://websmp130.sap-ag.de/~form/sapnet?

_FRAME=CONTAINER&_OBJECT=011000358700006137532006E

Regards

NAyeem