Monitoring SAPconnect message with error into RZ20

[Former Member]

Hello,

I would like to send an alert by e-mail every time a message aimed at being sent outside SAP (through SAPconnect layer) fails.

I have customized using standard help and OSS notes 546493 and 683974.

Into RZ20, I have customized the INT node with the following data:

• maximum of alerts kept = 1

• the newest alerts are kept

• set "value obsolete" after 0 seconds

• Performance attributes

• last reported value

• threshold values : 0 for the 4 fields

• alert is triggered if the comparative value exceeds the treshold value

• Methods attributes

• start the data collection every 300 seconds

• data collection method = SAPconnect

• auto-reaction method = ZCCMS_Send_Alert_to_ALM_V2 (duplicated from CCMS_Send_Alert_to_ALM_V2)

With this customizing, I expected to trigger an alert at every message with error.

Unfortunately, it triggers the alerts only at the first message in error.

I have to complete the alert manually to expect an alert trigged for the following message with error.

Is there a way to complete the alert automatically (as soon as it is triggered) ?

Or how can I do to achieve what I would like to do ?

Thank you very much for your help.

Regards,

Fabrice

[Former Member]

Hi Fabrice,

Have you tried setting your "value obsolete" to 1 seconde?

With 0 seconds it will never become obsolete.

Kind regards,

Alexander

[Former Member]

Hello Alexander,

yes, I have tried to set the "value obsolete" to 1 seconde.

Indeed, the value becomes obsolete but the alert is not completed.

Then, for the following error, I get a new value but no new alert is triggered.

Thank you.

Regards,

Fabrice