ALert Inbox integration with third party service desk

[ashutosh_bhanage]

Hi All,

Can somebody please point me the user guide/documentation for integrating alert inbox of Solution Manager to a third party service desk.

Regards,

Ash

PS : I am not talking of integration of Solman service desk and incident management here.

[former_member45419]

Hi AShu,

Pls refer below links ,Complete document End to End  root cause analysis

https://websmp130.sap-ag.de/~form/sapnet?_FRAME=CONTAINER&_OBJECT=011000358700000100012005E

Regards

Nayeem

[Former Member]

Hi,

I am not sure but you can try with SNMP trap adpaters to integrate.

Regards

Abhishek