How to display a survey after incident message closed

[Former Member]

Hello gurus,

I created a survey in CRM_SURVEY_SUITE.

I do not know how to make the survey display after incident messages has status "closed" and where can I see the results.

I searched in the web for an appropriate information, but I could not find any information or guide on how to do it.

If you know how to do it or find a documentation on how to resolve my issue, please advise me.

Best regards,

Zhanbolat

[Former Member]

Have you solve this issue?

I'm trying to display a survey after incident messages too, but as you said there isn't information...

Best regards,

Gabriela Arriaga