on 02-11-2014 6:48 AM
Hi!
I have Solution Manager 7.1
Appearance of Categorization 1,2, ect .. in result list of incidents or in
excel export… do not seem correct if it’s values contains dashes or commas.
To see examples of issue please log in in russian language and please see
screen shots bellow. Please, how do I fix this?
In categorization 1,2,3,4 the values are contained which is used for incident analysis:
These categorizations are downloaded to report and exported to Excel.
The issue: for those values of Category fields which contain such signs as hyphen «-» or comma «,» the value is shifted to the next Category field.
For example:
By Rg Tatyana!
Hi Tatyana!
Esspecially for you i have checked this in my system i found the reason
i have solman 7.1 SP08 and dont have 4 fields for Category 1,2,3,4 but have field Category
and have same strange behavior
In the ticket
In the Search Result
Now in the coding this got replaced
lv_category = lr_category->get_property_as_string( 'CONCATENATED_DESCRIPTION' ).
REPLACE ALL OCCURRENCES OF ', ' IN lv_category WITH ' - '.
How did i find it?
do this
3. now you need to find attributes
4. Here you need to find your fields like CAT 1,2,3,4
Mine is STRUCT.CATEGORY_TXT
5. Drill down into GET method, scroll down and found the code!
Done.
This is only to find the reason why, sure you can enhance this by own coding.
Or just try to change " , " and " - " to some other value f.e. instead of " , " use " ; " and " - " use " _ ".
Cheers Dan
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