SUM hanging on SL Controller

[former_member2987]

Hello experts!

I'm setting up a sandbox environment on a windows server with SQL back end.

I've installed NW 7.3 successfully, but when I download and try to start SUM, it hangs on

Feb 6, 2014 12:46:03 PM [Info]: Starting StorageService ...

Feb 6, 2014 12:46:03 PM [Info]: Initializing SecurityManager ...

Feb 6, 2014 12:46:04 PM [Info]: Server certificate fingerprint is 

Feb 6, 2014 12:46:04 PM [Info]: Configuring HTTPManager ...

Feb 6, 2014 12:46:04 PM [Info]: Starting WebstartService ...

Feb 6, 2014 12:46:04 PM [Info]: Starting RoleService ...

Feb 6, 2014 12:46:04 PM [Info]: Starting AlertService ...

Feb 6, 2014 12:46:04 PM [Info]: Starting NotesService ...

Feb 6, 2014 12:46:04 PM [Info]: Starting ProcessService ...

Feb 6, 2014 12:46:04 PM [Info]: Starting MIDService ...

Feb 6, 2014 12:46:04 PM [Info]: Starting FileService ...

Feb 6, 2014 12:46:04 PM [Info]: LogService switched off.

Feb 6, 2014 12:46:04 PM [Info]: Starting MailService ...

Feb 6, 2014 12:46:04 PM [Info]: Starting services ...

Feb 6, 2014 12:46:04 PM [Info]: Starting service "UseCaseService" ...

Feb 6, 2014 12:46:05 PM [Info]: Starting MIDService ...

Feb 6, 2014 12:46:10 PM [Info]: Service "UseCaseService" started

Feb 6, 2014 12:46:10 PM [Info]: Services started.

Feb 6, 2014 12:46:10 PM [Info]: Starting HTTP server listening on port 4239 ...

Feb 6, 2014 12:46:10 PM [Info]: HTTP server started.

Feb 6, 2014 12:46:10 PM [Info]: SL Controller started.

Any ideas?

I'm running using the ADM account.

Thanks,

Matt

[Reagan · Accepted solution]

Hello Matt

Are you able to access the SUM GUI using this link ?

http://<host_name>:4239

Regards

RB

[former_member2987 · Accepted solution]

Reagan,

Thanks, that was the issue.  I haven't done this in a while and forgot that part!

However this has only revealed another issue.  When I try to load SUM from the URL I get the following error:

Application blocked by security settings: Your security settings have blocked a self-signed application from running.

Is this something in Windows or NetWeaver? I don't recall the issue last time I did this.

Thanks!

Matt

[Reagan · Accepted solution]

Matt,

That could be an issue with the Java installed on the system.

If you are calling the GUI from your local machine then update the Java on the system and see if that helps.

Regards

RB

[bxiv · Accepted solution]

Sorry for not catching your communication, Matt; take a look at the following as it might be a simple slider that allows you to reach the SUM GUI:

Security level settings in the Java Control Panel

[former_member2987 · Accepted solution]

Billy,

No worries.  Your help brought it over the finish line!

I don't do this kind of work often but it's great to have support when I run into issues.

Thanks very much Billy and Reagan!

Now I get to fight with the IDM SCA files.  Always a pleasure!

Matt