Assignment of central Autoreactions not possible

[Former Member]

Dear Ladies and gentleman,

I tried to assign Central Autoreactions in the CCMS. After distributing
these Central Autoreactions on some system the distribution was
successfull. On other system the distribution is not successfull (see
Screenshots). What could be the reason that there is no assignment ?

Kind Regards

Hartwig Latz

[former_member188883 · Accepted solution]

Hi Hartwig,

Screenshots are not available.

Secondly what is the issue with CCMS ?

Regards,

Deepak Kori

[Former Member · Accepted solution]

Hello Kori,

I try to distribute Autoreactions in transaction RZ21

Go into transaction RZ21

Technical infrastructure ---> Configure Central System --> Assign
Central Autoreactions ---> Distribute Assignments

on some systems these Autoreaction methods  were distributed on other systems not.

Kind Regards

Hartwig Latz

[former_member188883 · Accepted solution]

Hi Hartwig,

Please check whether the RFCs Read & Analyze are created for the affected systems.

Regards,

Deepak Kori

[Former Member · Accepted solution]

Hi Kori,

GTQ_RZ20_ANALYZE and GTQ_RZ20_COLLECT are created for the afffected system even the Agents are running corrrectly.

Kind Regards

Hartwig Latz

[former_member188883 · Accepted solution]

Hi Hartwig,

Please check the following

Deleting an Assignment of a Central Auto-Reaction Method

In the lower subscreen, the system displays the existing assignments of central auto-reaction methods. To delete assignments, select one or more rows of this table and choose Delete Assignment ().

1. The central auto-reaction methods are always started under the user in the client that activated the central method dispatcher (to do this, choose Technical Infrastructure →Method Execution →Activate Central System Dispatching in transaction RZ21). As the client is also of great importance for automatic alert notification, ensure that you are in the client from which the mails are to be sent when you activate the central system dispatching.

If you have activated the central system dispatching using the wrong user or in the wrong client, first deactivate it by deleting the job SAP_CCMS_CENSYS_DISPATCHER in transaction SM37. The job is controlled by the event SAP_CSM_TRIGGER_CENSYS_DISPATCH. Then reactivate the central system dispatching using the correct user in the desired client.

Also check the following link.

http://scn.sap.com/community/it-management/alm/solution-manager/blog/2011/12/07/finally-we-did-itten...

Regards,

Deepak Kori

[Former Member · Accepted solution]

Dear Kori,

I can not Browse Agent Working directory in transaction RZ21: The following error occurs:

Error at connection set-up: SoapFaultCode:5

Permission denied

Kind Regards

Hartwig Latz

[Former Member · Accepted solution]

Hello Kori,

the following is the solution: In the Startprofile of the system the following parameter must be maintained:

service/protectedwebmethods = NONE

after this the Service SAPStartsrv must bestarted via:

bash-3.00$ sapcontrol -nr 0 -function RestartService

After restarting the Service and synchronizing again everything worked fine.

Kind Regards

Hartwig Latz