CRM EhP3: error in SUM OCS package SAPK-10006INUI2700 does not match

[Wolfgang_Mayer]

Hello,

we're currently performing an upgrade of our CRM system from CRM 7.0 EhP2 (SAPKU70209) to CRM 7.0 EhP3 (SP02) using SUM 1.9 Patch 5.

The following error message appears:

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Severe error(s) occurred in phase PREP_EXTENSION/EHP_INCLUSION! Last error code set: Unable to generate package queue, return Code = 3, Reason = "OCS package SAPK-10006INUI2700 does not match the current software component ve", see phase log 'EHP_INCLUSION.LOG' and 'SPDA_EHP_INCLUSION.LOG' for details
If you put new packages in the download directory, use option 'init' to upload them.

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Current version for software component UI2_700 is SAPK-10005INUI2700 (which is installed in our system), so SAPK-10006INUI2700 would be the next patch level for this. What's the problem exactly?

I've attached some log files as well.

Thanks & regards

Wolfgang Mayer

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software components before upgrade SAP_BASIS 731 0009 SAPKB73109 SAP Basiskomponente SAP_ABA 731 0009 SAPKA73109 Anwendungsübergreifende Komponente PI_BASIS 731 0009 SAPK-73109INPIBASIS Basis Plug-In ST-PI 2008_1_700 0008 SAPKITLRD8 SAP Solution Tools Plug-In GW_CORE 200 0007 SAPK-20007INGWCORE SAP GW CORE 200 SAP_BW 731 0009 SAPKW73109 SAP Business Warehouse UI2_700 100 0005 SAPK-10005INUI2700 SAP UI2 IMPL. FOR NW 7.00 UI2_701 100 0005 SAPK-10005INUI2701 SAP UI2 IMPL. FOR NW 7.01 UI2_702 100 0005 SAPK-10005INUI2702 SAP UI2 IMPL. FOR NW 7.02 UI2_731 100 0005 SAPK-10005INUI2731 SAP UI2 IMPL. FOR NW 7.31 UI2_FND 100 0005 SAPK-10005INUI2FND SAP UI2 FOUNDATION UI2_SRVC 100 0005 SAPK-10005INUI2SRVC SAP UI INTEGRATION SERVICES UI5_731 100 0005 SAPK-10005INUI5731 SAP UI5 TEAM PROVIDER ON 731 UISAPUI5 100 0005 SAPK-10005INUISAPUI5 SAP UI5 UI_INFRA 100 0005 SAPK-10005INUIINFRA SAP UI INTEGRATION INFRASTRUCTURE IW_GIL 100 0003 SAPK-10003INIWGIL Generic Interaction Layer IW_HDB 100 0003 SAPK-10003INIWHDB SAP IW HDB 100 IW_PGW 100 0004 SAPK-10004INIWPGW Process Gateway IW_SPI 100 0003 SAPK-10003INIWSPI Service Provider Infrastructure LCAPPS 2005_700 0010 SAPKIBHD10 LC Applications (LCAPPS) 2005_700 MDG_FND 731 0009 SAPK-73109INMDGFND MDG Foundation 731 SAP_AP 700 0030 SAPKNA7030 SAP Application Platform SAP_BS_FND 731 0009 SAPK-73109INSAPBSFND SAP Business Suite Foundation WEBCUIF 731 0009 SAPK-73109INWEBCUIF SAP Web UI Framework BBPCRM 702 0009 SAPKU70209 BBPCRM IW_BEP 200 0007 SAPK-20007INIWBEP Backend Event Provider IW_CBS 200 0007 SAPK-20007INIWCBS SAP IW CBS 200 IW_CNT 200 0007 SAPK-20007INIWCNT SAP IW CNT 200 IW_FND 250 0007 SAPK-25007INIWFND SAP IW FND 250 IW_SCS 200 0007 SAPK-20007INIWSCS Screen Scraping WFMCORE 200 0022 SAPK-20022INWFMCORE WFMCORE 200 Installation: Meta-Commandfi CRMGWS 700 0002 SAPK-70002INCRMGWS iCRM Groupware Synchronization 700 CRMSWI01 701 0000 - SAP Streamwork - CRM Integration LOGCOM 200 0001 SAPK-20001INLOGCOM LOGGING COMMON LAYER LOGCRM 200 0000 - CRM UI Logging PERSOS 100 0003 SAPK-10003INPERSOS PERSONAS - SAP GUI PERSONALISATION

EHP_INCLUSION.LOG.txt.zip

SPDA_EHP_INCLUSION.LOG.txt.zip

[ACE-SAP]

According to the logs some pre-req for SAPK-10006INUI2700 are not met:

Regards

SPDA_EHP_INCLUSION.LOG.txt

3 ETN245 The following import prerequisites of OCS Package "SAPK-10006INUI2700" have not been met:

3 ETN264   In the (alternatively) Requirement set "01":

3WETN492 Required Add-On component "UI2_700" rel."100" is not installed

3WETN492 Required Add-On component "UI2_FND" rel."100" is not installed

3 ETN264   In the (alternatively) Requirement set "02":

3WETN492 Required Add-On component "UI2_700" rel."100" is not installed

3WETN492 Required Add-On component "UI2_701" rel."100" is not installed

3WETN492 Required Add-On component "UI2_FND" rel."100" is not installed

[Wolfgang_Mayer]

Hello Yves,

yes, I saw that, however, all these components have been installed months ago...

Regards

Wolfgang

[Sriram2009]

Hi

I thing you kernel version 7.20(without EXT), EHP3 onward required kernel 7.20 EXT, could pls upgrade the kernel 7.20 EXT level 500 and than retry again.

Regards

Ram

[Sriram2009]

Hi

Could you refer the SAP Note 1957671 - OCS package SAPK-xxxxx does not match the current software component vector

Regards

Sriram

[Wolfgang_Mayer]

Hello Sriram,

thanks for your reply: note 1957671 seems to deal with an issue using the MOPZ on the Solman, however, I'm upgrading the CRM System using the SUM directly on the SAP Server, so there shouldn't be a RFC issue, right?

Regards

Wolfgang

[ACE-SAP]

Hi

Was the product System verification successful  in LMDB before creating the stackfile ?

Always cleanup the EPS\in directory in the transdir before running SUM, stupid conflicts can arise.

You could check in table PAT07 to verify that all the pre-requisites for SAPK-10006INUI2700 are met.

Regards

[Wolfgang_Mayer]

Hello Yves,

thanks for your reply:

1. Product System verification was successful in LMDB before creating the stackfile
2. EPS/in Directory was empty
3. Table PAT07 contains the following prerequisites
   • UI2_700,100, SAPK-10005INUI2700: condition met
   • UI2_FND,100, SAPK-10006INUI2FND: addon UI2_FND is installed, patch 6 will be applied together with SAPK-10006INUI2700, how can this be a prerequisite???
   • UI2_701,100, SAPK-10006INUI2701:  addon UI2_701 is installed, patch 6 will be applied together with SAPK-10006INUI2700, how can this be a prerequisite???

Thanks & regards

Wolfgang

[ACE-SAP]

Hi

Indeed that sounds strange.

I did had a couple of times to update table PAT07 because it did contain mistakes (SP requirements  for 700 that were already imported but in 7.3 version).

You need to be 100% sure that the pre-req in PAT07 are wrong before changing (or do it on a sandbox or with a backup/snapshot)

I do not know enough the CRM Ui patch to be able to help you on that.

Regards

[Wolfgang_Mayer]

Hi Yves, the preconditions are correct and the Attribute Change Package (ACP) for UI2_700 has automatially been included. What I don't understand: UI2_700 is installed in our current System (Basis 731) but will be discontinued in the target release Basis 7.40. Why tries the System to patch this addon (and UI2_701, UI2_702, UI2_731, ...) if they're substituted in 7.40 by SAP_UI? However, it's not possible to de-select the patching of these addons in MOPZ... Regards Wolfgang