No data found for contact person 'xxxx'. Inform system administration

[Former Member]

User got this error when trying to create a confirmation in SRM.  Requester of the PO left the company so he is not in the org structure anymore.  How can we address this issue?

[ivy_li]

Hi,

You have mentioned the root cause that requester of PO is changed after PO is ordered.

In standard, this is not allowed since it will cause inconsistency(the error you encounered).

The workaround is to replace the old requester with a new valid one with the following reports:

For SRM5.0 Z_CHANGE_PGUID_002

For SRM7.0 and above Z_CHANGE_PGUID_003

Z-reports are attached in note 1507030.

Best regards,

Ivy