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Agentry development - surveys

Hi experts,

I have seen in the SAP CRM Service Manager and SAP Sales Manager apps that there are surveys. I'm wondering how they are built - are they static - pre-built screens with questions and answers? or they can be dynamically built upon information coming from a backend (table with questions and types of answers)?

That's a case with a custom app and custom Java backend.

Looking forward to your feedback!

Denis

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