Fiori : Workitems empty on launchpage tile

[Former Member]

Hi

I'm setting up the SAP Fiori app "Travel Expense Approval". Everything works fine, except it doesn't display the number of items that needs approval displayed on the tile on the Launchpage.

On the admin page, the Service URL points to "/sap/opu/odata/sap/SRA008_SRV/Summary" and if I test this in a browser i get the following:

<d:Summary xmlns:d="http://schemas.microsoft.com/ado/2007/08/dataservices" xmlns:m="http://schemas.microsoft.com/ado/2007/08/dataservices/metadata" m:type="SRA008_SRV.Summary">

<d:info/>

<d:number>3</d:number>

<d:numberUnit>Workitems</d:numberUnit>

<d:key>SRA008</d:key>

</d:Summary>

It looks like it does get a number, in this case "3".

if I check the network traffic while the Launchpage is open, I can see it call the Summary service on the interval specified in the admin page.

Does anybody have the same problem and know a solution to the above problem?

Thanks

Regards,

Christian

Tags edited by: Michael Appleby

[masa_139]

Hi Christian,

Please check the note 1920679 - ATE Difference of counter between Launchpad and Application.

If the fix is already in your system, the issue might be in UI5 library side.

Regards,

Masa

SAP Rapid Innovation Group - RIG

[Former Member]

Hi Masa

Thank you for your reply

We tried applying the mentioned note (1920679) but it did not have any effect, we still don't see worktitems value on the launchpage.

Regards,

Christian

[masa_139]

Hi Christian,

It might be an issue in UI side.

What is the support package level for UI add-on? SP 07 is the latest one.

Regards,

Masa

SAP Rapid Innovation Group - RIG