Assortment module - customer info record not populated.

[Former Member]

Hi Guru,

I faced an issue where the customer material number, which maintained inside customer material info record is not populated when i create a Sales Order with reference to the Value Contact which is linked to an Assortment Module.

If the same material code being selected in the SO manually, the customer material number will be populated automatically.

Perhaps some required configuration is missing? Appreciate your advice.

Thanks & regards

Chloe

[msethu_madhavan]

Hi Lim,

First check whether you have this cust mat number info appearing on the Contract as well. If not then,

The Customer material info might have been created later i.e, after the contract creation date so the information in the contract is copying to the sales order.

Try creating a new contract now & create a sales order with reference to it then you will have the new cust mat number as per the record on it.

Regards,

Sethu

[Former Member]

Hi Sethu,

Thannks for the information.

But I'm using assortment module (a basket of material code).

In value contract:

(a) I created a dummy material code and indicate my total contact value

(b) Linked the contract line to a assortment module.

Since is ONE to MANY relationship, so the customer-material info is impossible to be stored in contact, am i right?

I checked the assortement module table (WSOP), there is no field for customer-material number.

Any idea?

Thanks & regards

Chloe