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How to install NW 7.31 Java patch through SUM


We have a ESS/MSS Portal on NW 7.31 SP08, and we are having issues with IE10 with certain users.  SAP Recommends to apply the following note on Java side. 

1824806 - JS error unable to get property 'toUpperCase'

Since JSPM/SDM have been replaced with SUM in NW 7.31, how do I apply this patch  withSUM.  Will it ask for STACK.XML file, if so, how do I get that.  I can download the above patch through market place without going through Solution Manager.

Thank you in advance.


Former Member
Former Member replied

Hi Adil,

SUM can be used to apply both support pack stack as well as single patches.

For single patches you do not require stack xml file

What Ashish has mentioned is absolutely right. I would just like to add some important points to it.

1. Make sure the os user sidadm has proper permissions to that directory.

2. The full path to the directory does not exceed 25 characters otherwise SUM will give error as folllows

ERROR: Root directory /usr/sap/UPGRADE/SUM exceeds allowed length of 25, please use another one! (This was observed in UNIX system)

3. This directory should only contain those patches which are required. Avoid keeping any other files in this dir.

4. Make sure your database and SAP applications are up when starting SUM.

5. Take the latest SUM file and read the  SAP note related to the SUM release.

6. Before extracting SUM to a directory confirm that you have sufficient space around 5 GB. SUM requires more space than JSPM.


Robin Singh

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