on 01-20-2014 12:12 PM
Hi there!
I have installed a brand new NWDI-server based on NW 7.40. Until now everythings fine but one user is unable to login. At the logs there is this error message:
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The UME is connected to an LDAP-server. The user is active and not locked. With a copy of this user the person is able to login. Other users with the same rights are able to login too.
Any help is welcome!
Hi Richard,
Since nobody replied yeti just wanna write down my thoughts:
I usually know this error from system users for which i.e. the password expired, was not correctly set or specific roles where missing. However what I understand from your post this is not the case? This seems to be a dialog user who tries to login, right? Did you create the user again from scratch?
BR
Harald
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Hi Harald!
Thanks for your reply! The password was once expired but it was reactivated, so I think this is not the problem. To create the user I clicked on "Copy to new user" and set a new password. Both user are standard-users, not technical users (security concept).
In the past (like 5 years ago with a NWDI based on NW 7.00) there were problems with scandinavien users that use special characters like a with ° on top (sorry that I dont know the name for these characters) in their passwords. But the problem was solved when these users changed their passwords to ones without these characters. Indeed the user had this character in his password but he changed it and the problems persists.
That problem was one reason to update to a newer version ...
BR
Richard
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