J2EE server Gray stopped : Connection timed out

[Former Member]

Hello,

I have downloaded a SAP demo system. Which is SAP 7.31 NW Java instance on Suse Linux.

Every thing went fine and server also started earlier.

But today when I tried to start this server I get below SAP status:

20.01.2014 17:15:10

GetProcessList

OK

0 name: igswd_mt

0 description: IGS Watchdog

0 dispstatus: GREEN

0 textstatus: Running

0 starttime: 2014 01 20 16:43:00

0 elapsedtime: 0:32:10

0 pid: 14127

1 name: jstart

1 description: J2EE Server

1 dispstatus: GRAY

1 textstatus: Stopped

1 starttime:

1 elapsedtime:

1 pid: 14126

20.01.2014 17:15:15

GetProcessList

OK

0 name: enserver

0 description: EnqueueServer

0 dispstatus: GREEN

0 textstatus: Running

0 starttime: 2014 01 20 16:42:47

0 elapsedtime: 0:32:28

0 pid: 12506

1 name: msg_server

1 description: MessageServer

1 dispstatus: GREEN

1 textstatus: Running

1 starttime: 2014 01 20 16:42:47

1 elapsedtime: 0:32:28

1 pid: 12505

2 name: gwrd

2 description: Gateway

2 dispstatus: GREEN

2 textstatus: Running

2 starttime: 2014 01 20 16:42:47

2 elapsedtime: 0:32:28

2 pid: 12507

As you see above, everything is in green status but J2EE server is Gray and Stopped.

When I opened SAP management console I found below error :

Connection to instance <instance name> failed. COnnection refused.

Exception : Connection timed out.

Please throw your valuable inputs.

[Former Member · Accepted solution]

Please check/attach dev_w0 log file.

[Former Member · Accepted solution]

Can you tell me from where I can find this log file. What is the path.

This might be very basic question. But I dont' know ABC of admministration. I have to work out from your valuable pointers only.

[Former Member · Accepted solution]

/usr/sap/<SID>/J<No>/work/

[Former Member · Accepted solution]

I am not able to find any such log file with name dev_w0.

However I found below 2 logs and lot of similar ones on the path which you specified.

dev_server0.0

dev_server0

I am attaching these 2 log files

dev_server0.0.txt.zip

dev_server0.txt.zip

[Former Member · Accepted solution]

My apologies. You uploaded correct file dev_server0. Can you also upload std_server0.out file? Relevant SAP KBA

1628335 - J2EE System fails with "exitcode -1501"

[Former Member · Accepted solution]

I have attched requested log file.

std.server0.out

std_server0.out.txt.zip

[Former Member · Accepted solution]

Please attach latest defaultTrace.X.trc from /usr/sap/CES/J00/j2ee/cluster/server0/log.

[Former Member · Accepted solution]

Hi,

As per the std_server.out...

Loading [ThreadManager]... [689] ms

Loading [ClassLoaderManager]... [117] ms

Loading [ClusterManager]...

FATAL: Server process failed to start; manager [ClusterManager] could not be started

So you would be able to see more error in the default trace ..Please check the default trace or post it.

Most of the time it can be issue with the port..

Can you also provide me the details of SERVERCORE patch installed on the server.

Thanks

RishI abrol

[Asha_Pillai · Accepted solution]

Hi,

Please check if you can see the error described in the following KBA in the default traces

1840741 - J2EE System failed with error "Cannot open Join Port"

If yes, please apply the solution given. Default traces are located under /usr/sap/<SID>/<instance>/j2ee/cluster/server0/log.

Regards,

Asha

[Former Member · Accepted solution]

I have attached the default trace file for 20th Jan (Yesterday).

The trace is only for time stamp when I faced this error.

Looking at the logs it seems it was not able to reach localhost....

No idea about what could be the reason.

Later yeaterday I tried to again start it and then it worked....

Lot of times it gives me such issues.

For example today when I am trying to start the server it is in Yellow state since long. (Indefinite Yellow state)

I have posted today default trace also.

Please go through both the log files as both are different issues I believe.

Issue 1 : Gray and stoipped state of J2ee Server (Default Trace 20 Jan.txt)

Issue 2 : Yellow indefinite state of server. (Default Trace 21 Jan.txt)

Default Trace 21 jan.txt.zip

Default Trace 20 Jan.txt.zip

[Former Member · Accepted solution]

Check your /etc/hosts file and sure that you have record for localhost with ip address 127.0.0.1. Or post /etc/hosts file here.

[Former Member · Accepted solution]

That seems to be the issue.

Today after posting you the logs, I updated the host files.

Its been working for me since than.

Thanks a lot to all the experts here.