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"No Instance Found" in SolMan7.1 SP10 Unified Job Monitoring

Hi,

We've recently upgraded our SolMan 7.1 system to SP10 and I'm struggling to get the Unified Job Monitoring to work.

I've been through the wizard (SOLMAN_SETUP -> Technical Monitoring -> Job & BI Monitoring) several times, and set-up monitoring for a few different systems / scenarios. I can successfully pull in a list of jobs from the client system when choosing what jobs to monitor, so that seems to be a positive sign.

Everything looks good in the set-up but no alerts /emails ever get generated. When I launch the html monitor page via Technical Monitoring Work Center -> Job and BI Monitoring and choose one of the systems I just see "No Instance Found".

The System Preparation and Basic Configuration is complete for SolMan, as is the "Managed System Configuration" and "System Monitoring Configuration" for the systems I'm trying to monitor. We have the most recent version of the Central Correction Note.

Can anyone suggest what I may have missed?

Richard

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