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Logon to Firefighter is not possible after incorrect logon

Hello,

we are facing some kind of error in Firefighter logon. User tried logon on FFID and logon was not completed because some problem with FFID. Then he pressed refresh button in GRAC_SPM transaction. But the FFID was not released and it seem to be locked.

There is no locks for the user in satelite system in SM12 and no record of logged FFID in SM04.

There is no locks for the user in GRC system in SM12. There is lock in table GRACFFUSER for the user and particular FFID. During this issue run the sync job with program GRAC_SPM_LOG_SYNC_UPDATE and there was lock on table GRACFFREPMAPP.

 

Did somebody faced similar issue?

Regards,

Jakub

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