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How to change BPMON auto incident transaction type via BAPI

Former Member
0 Kudos

Good Day,

I need to change the BPMON auto incident transaction type to ZMIN. I've change default process type to ZMIN, but auto incidents created via are still using SMIN. I've searched on the forums and discovered that you need to use one of the auto-reaction BAPI's BADI_BUILD_SUPNOTIF or BADI_CUSTOM_SUPNOTIF, but I'm not sure how the code it.

Any advice or input would be appreciated?

Thanks in advance!

Best regards,

Kobus

Accepted Solutions (1)

Accepted Solutions (1)

prakhar_saxena
Active Contributor
0 Kudos

Hi Kobus

I hope you have already tried below

Goto Define Transaction Types in SPRO and choose SMIN and inactivate it

save it.

also in DNO_CUST04 make sure you have only entry for ZMIN

Regards

Prakhar

Former Member
0 Kudos

Hi Prakhar,

Thank you, I've check in DNO_CUST04 ZMIN is the process_type.

How do you inactivate transaction type SMIN? I only way I see to inactivate it is to delete.

Best regards,

Kobus

prakhar_saxena
Active Contributor
0 Kudos

Hi Kobus

don't delete standard never ever do that it will create inconsistencies.

goto spro and search for define transaction types in ITSM path

here search for SMIN and choose inactive

this should resolve

Regards

Prakhar

Former Member
0 Kudos

Hi Prakhar,

Thank you, unfortunately when I inactivated SMIN, BPMON auto incident does not create any incidents.

Best regards,

Kobus

prakhar_saxena
Active Contributor
0 Kudos

HI Kobus

check this troubleshooting guide and note may of some help

https://service.sap.com/~sapdownload/011000358700001186112010E/Troubleshooting_for_BPMon.pdf

also do check whether manually you can create them and zmin type incident will be created

this will helps us to identify if it is related to missing authorization issue

regards

Prakhar

Former Member
0 Kudos

Hi Prakhar,

Thanks a lot for your input!

Z_SUPPDESK_CREATE role that is assigned to the SM_BPMO user require the authorization object CRM_ORD_PR with the following values Activity = 01,02,03 and Business transaction type = ZMIN then it works, but you have to inactive SMIN first.

prakhar_saxena
Active Contributor
0 Kudos

Hi Kobus

always welcome

i thought so when you said no incident created because when we copy stanard roles it never update transaction type as system doesn't know ZMIN or YMIN etc to be used

happy to help

Regards

Prakhar

Answers (0)