ChaRM: Auto Populate Current Processor

[luigi_co]

Hi,

In ChaRM transaction type SMMJ, there is a partner called Current Processor. Is there a way to autopopulate this field based on who saves the change document?

This is in order to track who last modified the change document. Is this possible? Thanks!

Regards,

Luigi

[luigi_co · Accepted solution]

Hi All,

Thanks! I have now managed to set it up via:

SPRO

SAP Solution Manager Implementation Guide

SAP Solution Manager

Capabilities (Optional)

Change Request Management

Transactions

Specify Settings for Automatic Assignment of Processor

and configuring Specify Partnter Function Display in SM34>AIC_SETTINGS

then in Partner profile, define partner determination procedure, I left the access sequence blank for partner function Current Processor

Luigi

[smitakd · Accepted solution]

Hi Luigi,

Can you please specify this in detail as I am facing the similar issue.

I don't want the popup for the user who created the ticket and should not change the business partner as the processor.

Thanks,

Smita

[luigi_co · Accepted solution]

Hi Smita,

To remove the popup you should:

- modify table AGS_WORK_CUSTOM and set AIC_ASSIGN_PROCESSOR with value AUTO_NONE_POPUP

To prevent the processor being populated automatically:

-Go to partner determination procedure of your transaction type, and put in an access sequence for the processor

Luigi

[smitakd · Accepted solution]

Thanks Luigi it worked. 🙂 

Smita

[prakhar_saxena]

Hi Luigi

Simply assign the

current user ----access sequence (a standard access sequence)

to your partner function

this is already there in the SMCR transaction type

this should resolve problem

Regards

Prakhar

[luigi_co]

Hi Prakhar,

I tried setting the current processor into Reporter>Current User, but the current processor field only updates once. When I save the document using another user, it does not re-populate/update into the new user.

[vervinckt_joyca]

Hi Luigi,

There is another setting that may be influencing this:

SPRO

SAP Solution Manager Implementation Guide

SAP Solution Manager

Capabilities (Optional)

Change Request Management

Transactions

Specify Settings for Automatic Assignment of Processor

Underneath I copy the help text from this activity.

It might be that on your system, a parameter is set that causes the current processor to not update.

-------------------------------------------------------------

Specify Settings for Automatic Assignment of Processor

Use

In this IMG activity you can change the settings for the automatic assignment of the current processor when editing change transactions and messages in the WebClient UI.

The following options are available when changing to the edit mode. They are applied to all users in the system.

Value	System Behavior
No entry	No automatic entry in the Current Processor or Message Processor fields
AUTO_NONE_POPUP	Automatic entry of the current user, regardless of previous contents of the field
AUTO_POPUP_NO2READONLY	In a dialog box, you can specify whether your business partner is to be the current processor. If you choose No, the entry in the Current Processor field is not changed, and the transaction is in display mode.
AUTO_POPUP_NO2EDIT	In a dialog box, you can specify whether your business partner is to be the current processor. If you choose No, the entry in the Current Processor field is not changed, and the transaction is in change mode.

Default Settings

The following settings are delivered by default:

• Messages: Parameter AUTO_POPUP_NO2EDIT

• Change transactions: Parameter AUTO_NONE_POPUP

Activities

Settings applicable to all users in the system

1. Choose

New Entries

.

2. In the

Name

field, enter

AIC_ASSIGN_PROCESSOR

.

3. In the

Parameter

field, enter one of the values described above.

4. Save your entries.

User-specific settings

Prerequisite: You have entered either the parameter AUTO_POPUP_NO2READONLY or AUTO_POPUP_NO2EDIT in the IMG activity, as described above.

In the user profile (transaction SU3), you can specify per user that the dialog box is not displayed, and that the system enters the processor automatically. On the Parameters tab, enter AI_CRM_POPUP_PROC in the Parameter ID column, and X in the Parameter value column.

Note: By default, the system displays the dialog box.

[former_member45419]

Hi Luigi,

Pls refer below links for same,

http://scn.sap.com/thread/3344693

http://scn.sap.com/thread/3207297

http://scn.sap.com/community/it-management/alm/solution-manager/blog?start=45

Regards

Nayeem