on 01-14-2014 12:49 PM
Hello Guys,
I have configured manage system and EWA for solman 7.1 (HP UNix + oracle). Report for EWA are generating fine with correct data but the rating for report is grey.We have configured EWA for four systems for which only one system rating is yellow rest three has grey rating.
We have performed below checks all seems fine.
1) Job running successful on satellite system.
2) RTCC Tool no warning found.
3) SDCCN rfc's and service session are working fine.
4) Checked most of the notes they are circling to each other
Please can some assist here. Awaiting your quick response.
Regards,
Amar
Hi Mandip,
pls refer below links & note for similar scenario ,
http://scn.sap.com/thread/3182039
EWA alert configuration from Solution Manager 7.1 | SCN
System Monitoring grey status | SCN
1801236:Grey rating on alert based session
Regard
Nayeem
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Hi ,
Please see the below note ,,i have resolve the issue with the same.
1907383 - How to setup and troubleshoot EarlyWatch Alert reports in SAP Solution Manager 7.1
1766138 - SAP EarlyWatch Alert E-mail shows wrong rating
Rableen
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Hello Amar,
The reason for the report in grey would be mentioned in the EWA itself. Kindly go through the EWA or the below notes can help you:
1827116 - Rating not determined (Grey) at SAP EarlyWatch Alert
762696 - Grey rating for Earlywatch Alert
Regards,
Nirmal.
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