Limitation of output list of values ​​for certain functions Business Partners

[Former Member]

Help, please

  I have a requirement to customize the CRM_UI interface of Incident Management.

  Where and what to configure the system for:
- To field "1st Line Processor :" when choosing business partners in the search dialog was available Business Partners list ID, which does not begin with "Z" (Rolle is Employee)?
- To field "1st Line Service Team:" when choosing business partners in the search dialog was available Business Partners list ID, which starts with"Z" (Rolle is Organizational Unit) and the "Name 1 / Last Name" starts with avalue of "1"

[Former Member]

Hi,

have you tried to use any filter option?

because customize crm_ui, you need use CRM 7.0 Web UI : AET(Application Enhancement Tool) and EEWB,

please check

and CRM Web Client UI Framework - CRM - SCN Wiki

Thanks

Jansi