SXI_CACHE Cache Refresh Error

[Former Member]

Dear Experts,

Please help me to solve the issue.

1. SXI_CACHE:

Cache Content is up to date

Error during last attempt to Refresh Cache

Delta Cache / Full Cache: Error 'HTTP status code 503 Service Unavailable' while executing HTTP request (calling method 'get_status')

1. Unable to access the dir / ir / id
2. http://<host>:50000/CPACache/refresh?mode=full – Not working
3. Able to access the RWB

Verified

1. SM59 :

RFC Destination: INTEGRATION_DIRECTORY_HMI

Connection Type : H

Target Host: <hostname> , Service No : 50000 , Path Prefix : /dir/CacheRefresh

Security Option : Basic Authentication

If I remove the Path prefix – response is Code 200 , OK

User : PIISUSER and Password : correct (working)

1. SU01 : no User get locked
2. SLDCHECK is working
3. User  login in the Exchange profile for the integration server is correct

Best Regards

Rakesh

[Former Member · Accepted solution]

Dear all,

Thanks for your help.

I have changed the few Java EE Applications status , which helped to do the cache refresh.

Steps followed:

1. com.sap.xi.directory.webservices640  - Started

2. com.sap.xi.pck - Stopped

Result:

1. INTEGRATION_DIRECTORY_HMI - Connection test code 500 which is okay

2. Able to do the Delta/ Full cache refresh - result is Cache content Up-to-date

3. Able to access the dir /IR/ID

Best Regards

Rakesh

[rhviana · Accepted solution]

Congrats Rakesh !!

[Bhargavakrishna]

Hi Rakesh,

Please check the user " PIDIRUSER" is locked?

Which user your are using to perform cache refresh?

if you are using the your user id while performing cache refresh.. your id should have the same authorizations that the " PIDIRUSER" have..

Did you try by restarting the server. sometimes it will helpful to overcome these issues..

Regards

Bhargava krishna

[Former Member]

Dear Sai, Inaki,Ricardo,Krishna,

Thank you for your suggestions.  I have verified all the suggested once except all Java services in Visual Administrator, since I dont have access to the same.

But still I am facing the same error.

This is not a new system , we already done the live one year back and still production is working fine. We are going to implement new scenario , unfortunately PI-Dev is showing this error.

Kindly suggest me if I am missing something

Best Regards

Rakesh

[rhviana]

Hi Rajesh,

" Error: The error message 503 Service unavailable Application stopped! is displayed. Description:The server is currently unable to handle the request due to a temporary overloading or maintenance of the server. The implication is that this is a temporary condition which will be alleviated after some delay. If known, the length of the delay MAY be indicated in a Retry-After header. If no Retry-After is given, the client SHOULD handle the response as it would for a 500 response. Note: The existence of the 503 status code does not imply that a server must use it when becoming overloaded. Some servers may wish to simply refuse the connection.

Possible Tips: Because of J2EE application com.sap.aii.af.ms.app not active •

Try to (re)start the application using the Visual Administrator Choose Server --> Services --> Deploy --> View on Application or restart the J2EE engine •

The problem is that not all J2EE services can be started by the J2EE. i.e Start the Visual Administrator and select Server->Services->Deploy in the tree on the left. On the right-hand side, choose the Runtime tab page. You see a tree in the right window with all applications if you select the APPLICATION radio button. Check if they are running, otherwise choose Start. Usually the J2EE engine starts all services automatically. "

Snotes related: 803145,807000,791655

http://www.saptechies.org/http-errors-in-xi/

Try to restart java node via SM51 or SMICM

Kind regards,

BR.

Ricardo Viana.

[iaki_vila]

Hi Rakesh,

Have you checked this note  1736729 - 403 Forbidden error in PI SXI_CACHE ?

Regards.

[santosh_k3]

Hi Rakesh,

Check this link:

http://wiki.scn.sap.com/wiki/display/XI/SXI_CACHE+Common+Errors

Regards

Sai