on 01-13-2014 7:36 AM
Hi team,
My SAP system i s working fine ,but DAA in MM C is showing red color in that SAPCPE .exe executable copy could not started started .
If i go to exe folder if click sap CPE it shwoing unbale to access due to permission issue .
I have give n the enogh permissons to the folder and i tried to acces from the run the folder I am abale to acces the folder as well.
Work directory log will be
---------------------------------------------------
trc file: "sapstartsrv.log", trc level: 0, release: "720"
---------------------------------------------------
pid 370132
[Thr 347768] Mon Jan 13 12:47:45 2014
SAP HA Trace: SAP Microsoft Cluster library '720, patch 210, changelist 1311002' initialized
CCMS agent initialization: WARNING: cannot recognize an instance type, continuing in the non-ABAP mode.
CCMS agent initialization: return code 255.
Initializing SAPControl Webservice
Starting AutoRestart thread
Copying E:\usr\sap\DAA\SMDA97\exe\sapstartsrv.exe to E:\usr\sap\DAA\SMDA97\exe\sapstartsrv.exe.new
Cannot open Kill File kill.sap.cmd. (Error 13 EACCES*: Permission denied OR: The data is invalid.) [ntservstart.cpp 1358]
AutoRestart thread started, version check is enabled
SapSSLInit failed => https support disabled
Starting WebService Named Pipe thread
Starting WebService thread
Webservice named pipe thread started, listening on port \\.\pipe\sapcontrol_97
Webservice thread started, listening on port 59713
[Thr 370516] Mon Jan 13 12:47:55 2014
Filehandle of sapstartsrv executable cannot be retrieved. Checking on next change notification
[Thr 370516] Mon Jan 13 12:48:05 2014
Filehandle of sapstartsrv executable cannot be retrieved. Checking on next change notification
---------------------------------------------------
trc file: "dev_jstart.370480", trc level: 1, release: "720"
---------------------------------------------------
[Thr 369752] Mon Jan 13 12:47:46 2014
[Thr 369752] *** ERROR => SfEIO: SfCConfig::loadFile: Cannot open file 'E:\usr\sap\DAA\SMDA97\exe\jstart.config' (E:\usr\sap\DAA\SMDA97\exe\jstart.config) for input. [sfxxlib.hpp 3070]
[Thr 369752] *** ERROR => Initialization failed: SfEIO: Cannot open file 'E:\usr\sap\DAA\SMDA97\exe\jstart.config' (E:\usr\sap\DAA\SMDA97\exe\jstart.config) for input.
[sfxxmain.cpp 998]
[Thr 369752] *** LOG => exiting (exitcode -21000, retcode 2).
Please sugegst any body how to proceed further.
Hi SAP Basis,
Rename the kill.sap or delete the kill.sap file in work directory and kill all the process including sapstartsrv.
and then start the Diagnostic agent with daaadm user
Hopefully it will start.
With Regards
Ashutosh Chaturvedi
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Hi Ashu,
same has been done ,but no luck
below is the logs
---------------------------------------------------
trc file: "dev_jstart.374520", trc level: 1, release: "720"
---------------------------------------------------
[Thr 374076] Mon Jan 13 13:28:51 2014
[Thr 374076] *** ERROR => SfEIO: SfCConfig::loadFile: Cannot open file 'E:\usr\sap\DAA\SMDA97\exe\jstart.config' (E:\usr\sap\DAA\SMDA97\exe\jstart.config) for input. [sfxxlib.hpp 3070]
[Thr 374076] *** ERROR => Initialization failed: SfEIO: Cannot open file 'E:\usr\sap\DAA\SMDA97\exe\jstart.config' (E:\usr\sap\DAA\SMDA97\exe\jstart.config) for input.
[sfxxmain.cpp 998]
[Thr 374076] *** LOG => exiting (exitcode -21000, retcode 2).
SAP-R/3-Startup Program
Starting at 2014/01/13 13:28:49
Startup Profile: "E:\usr\sap\DAA\SYS\profile\DAA_SMDA97_KBINPRD01"
Starting Programs
(371596) CreateProcess(E:\usr\sap\DAA\SYS\exe\uc\NTAMD64\sapcpe.EXE pf=E:\usr\sap\DAA\SYS\profile\DAA_SMDA97_KBINPRD01 list:E:\usr\sap\DAA\SYS\exe\uc\NTAMD64/j2eeinst.lst) failed(5). EIO*: Input/output error OR: Access is denied.
(371596) CreateProcess(E:\usr\sap\DAA\SYS\exe\uc\NTAMD64\sapcpe.EXE pf=E:\usr\sap\DAA\SYS\profile\DAA_SMDA97_KBINPRD01 list:E:\usr\sap\DAA\SYS\exe\jvm\NTAMD64\sapjvm_6.1.037/sapjvm_6.lst source:E:\usr\sap\DAA\SYS\exe\jvm\NTAMD64\sapjvm_6.1.037) failed(5). EIO*: Input/output error OR: Access is denied.
(374520) CreateProcess: E:\usr\sap\DAA\SMDA97\exe\jstart.EXE pf=E:\usr\sap\DAA\SYS\profile\DAA_SMDA97_KBINPRD01
Hi,
Please check below thread
also please check
1917016 - Java system not start due to error "[AttachOsShm]
OpenFileMapping
965569
- SAP NetWeaver Based On Kernel 7.10: Windows
I hope it will solve your issue.
BR
Atul
Hi,
Please check permission settings for /usr directory and its sub-folders, make sure sap users (such as <sid>adm, SAPService<SID>) and sap groups in the OS level have full permissions for them. For example: read/write/execute/modify/full control...etc
Which user you are using.
Was it running earlier.
When did it stop working.
Thanks
Rishi Abrol
Dear SAP Basis,
Is it a window server 2008 R2?
In this case, check the sapmnt share security and the file permission on .\usr\sap. Make sure that the domain group SAP_<SID>_GlobalAdmin has full access. You might have to remove all permissions of local groups on the sapmnt share and the file folders, since on Windows Server 2008 the security settings for local groups are not allowed on the shared disks.
Follow the sapnote
1917016 - Java system not start due to error "[AttachOsShm] OpenFileMapping(FILE_MAP_ALL_ACCESS,FALSE,Global\SAP_SYSTEM_SHM_1_79) failed with Err=5"
Which is similar to your problem.
Best way to resolve this , to reinstall the DAA diagnostic agent or provide the full access SAP_<SID>_GlobalAdmin
With Regards
Ashutosh Chaturvedi
Hi Rishi,
I have not tried the below command,Actually I am thinking its a permission issue I am unable to open in work directory available.log as well its showing message access denied.
But Now I will try your command as well Thanks for your concern
I will paste the results as well
'Advance Thanks
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Hi,
It seems issue with user you are using for starting. Please use daaadm user fro this.
BR
Atul
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