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Delete SC : Awaiting Approval in SRM 7.0

former_member211296
Participant
0 Kudos

Hi Experts

Please let me know how to delete the SC status in "awaiting approval"  in SRM 7.0.

We have tried the same through application monitor (under SRM Monitoring) in SRM Portal. But the delete button is disabled for the SC in status : awaiting approval.

Kind Regards,

Hariprasath

Accepted Solutions (1)

Accepted Solutions (1)

vinita_kasliwal
Active Contributor
0 Kudos

Hi Hariprasath

Please can you refer to the attached doc and check if it helps ?

Also incase you still are not able to delete the cart please compare the roles of the user with others and check if the others are able to delete the same cart .

Let me know your inputs

regards

Answers (1)

Answers (1)

wendy_xu
Active Participant
0 Kudos

Hi Hariprasath,

When an SC is with status "Awaiting Approval", the requestor is able to delete it by going to the edit mode of this SC and clicking on "Delete" button on header. You could also check note 1649794 for Status dependent control of Shopping Cart. So could you please check once with the requestor?

Regards,

Wendy