SC sent to the approver instead of the buyer

[Former Member]

Hi,

The SC contains three items;

The first two ones have no supplier.

The third one has a supplier because it is associated to a contract.

Normally, the SC should be sent to the buyer to edit the supplier for the first two items.

But instead  it was sent to the approver.

Could any one help me with this issue?

Thanks,

BR,

[konstantin_anikeev]

Hi,

shopping cart is sent to workflow according to your system configuration.

Regards

Konstantin

[Former Member]

Hi,

what sould i do?

[konstantin_anikeev]

Kindly ask following questions:

Which SRM Version do you have?

ACW or PCW is used?

Which Workflow/SCHEMA selected?

How is the Workflow schema configured?

Regards

Konstantin

[Former Member]

Hi,

SRM 7.0

BR,

meriem.

[ivy_li]

Hi,

Would you please check the following customizing?

SPRO  >...

  SRM Server  >

   Cross-Application Basic Settings  >

     Event and Event Schema for Alert Management  >

       Define Recipient of Notifications

Here you should choose 'contact person' instead of 'approver' for  approving SC.

Best regards,

Ivy

[konstantin_anikeev]

I guess the question is about approval vs completion steps.