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PSS Error: Cannot unbind LDAP system

former_member184114
Active Contributor
0 Kudos

Hi,

I am trying to configure PSS in GRC system.

I have followed SAP LDAP configuration document attached in SAP note#1584110.

I am successfully able to log on to LDAP server from tcode LDAP. Everything seems to be working fine. However, when a user tries to access PSS service using End User Logon Page by entering his user ID, it gives below errors:

Cannot unbind LDAP system

Cannot perform read operation on LDAP system


I am unable to recognize this error and I dont know why are where it is coming from  (SAP problem or ADS problem).


Please suggest how I can address this issue.


Regards,

Faisal

Accepted Solutions (1)

Accepted Solutions (1)

former_member184114
Active Contributor
0 Kudos

Can any one suggest?

Regards,

Faisal

former_member184114
Active Contributor
0 Kudos

Hi,

I have noticed that I only get one field on End User Logon Page and that is "User ID". I did not find field for entering the password and that is why I think I am getting this error.

Can any one help me getting back that password field?

Regards,

Faisal

former_member184114
Active Contributor
0 Kudos

Has any body faced such problem? Please help.

Regards,

Faisal

former_member184114
Active Contributor
0 Kudos

Issue resolved!

Solution:

I have somehow noticed that even though "End User Verification" parameter is set to "YES" in SPRO, the password field was not displayed. I set it to "NO" then again set it to "YES" and it showed me user id and password fields. Strange!

Hope this will help you.

Regards,

Faisal

Former Member
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Thanks Faisal, this helped me troubleshooting the issue. Really funny bugs we have in GRC

Regards,

Kumar

santosh_krishnan2
Participant
0 Kudos

I have the same issue but have been unable to resolve it with your suggestion. We are using GRC 10.1 SP05.

former_member184114
Active Contributor
0 Kudos

Meaning, were you not able to find 'password' field?

santosh_krishnan2
Participant
0 Kudos

Nevermind, sorry - it was another issue.

Answers (1)

Answers (1)

mamoonr
Active Participant
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'Hi Faisal,'

How did you resolve the error message "LDAP can not perform read operation" for end user login page.

Can you share the resolution please.

Thanks,

Mamoon

former_member184114
Active Contributor
0 Kudos

Dear Mamoon,

My error seems to be different from yours.

For my error, I had maintained correct configurations for LDAP and then it worked.

Regards,

Faisal