DBLookup on custom decision table

[Former Member]

Friends,

We use custom decision table/agent to identify the role owner. Now we want to segregate the roles without owners before it goes to role owner stage so only those roles will be routed to "NO_ROLE_OWNER" path and the rest follows the normal path.

I'm guessing to do DBlookup in the custom decision table to achieve this. Is this possible.

Is there an alternate way to do this.

Thanks.

Regards,

Muthu

[Former Member]

Muthu this used to a standard routing path in GRC 5,3 but in GRC 10 you need to configure a detour for acheiving this . I remeber sap has released a note for the same , may be you can check service market place for the same else will try to find out note and will update you .

regards

Asheesh