cancel
Showing results for 
Search instead for 
Did you mean: 

Duplicate User in Role Request Blocking Submission

jesselawent
Discoverer
0 Kudos

Hello,

We are experiencing an issue with the user access review. When looking at a user access review, we are seeing the same username listed twice under a request for one role.  However, when this happens, the action field for the duplicated user is empty.  When this request is submitted, it is erroring out because of the empty action field. However, when this is changed or updated, it just updates the username's field that is not empty.  WIth this issue, the empty field will never be not empty (in order to submit the request).  Please help.

A screenshot is attached showing the empty field.

Thanks,

Jesse

Accepted Solutions (1)

Accepted Solutions (1)

0 Kudos

Jesse,


What SP level is GRC at? check if following notes are relevant for your system.

http://service.sap.com/sap/support/notes/1829331

http://service.sap.com/sap/support/notes/1865864

Regards,

Amol

jesselawent
Discoverer
0 Kudos

Hi Amol,

I checked and both of the notes you've suggested have been implemented.  We're also on Service Pack 12 of GRC 10.0.

Thanks,

Jesse

Answers (0)