device id

[Former Member]

how can we find deveice id which is shown in sybase scc for that application

[Former Member]

yeah i know that id , how can i identify this in our code.

Actually problem is that i am unablke to delete entry for that application  when user facing this "Auto Registration Wrong User For Device" Iam unable to find device id . So how can i identify device id from Android Code

[former_member186566]

Hi

you have to clear server verification key to remove the entry. The below code used for android device

LiteUserManager usrMngr;

usrMngr = LiteUserManager.getInstance();

if (!usrMngr.isRegistered()) {

usrMngr.clearServerVerificationKey();

}

First remove the user from SUP server, then clear the server verification key. if the device registered with other users or with other sup server, we can clear this way.

You can also refer the API doc for clear verification key.

Regards

Yokesvaran Kumarasamy

[midhun_vp]

To delete the entry from SCC you can use unregisterApplication API. It will delete the user in SCC and allows you to register a new user.

Ex:

if (app.getRegistrationStatus() == RegistrationStatus.REGISTERED) {

  app.startConnection(600);

  app.unregisterApplication(600);

  }

  } catch (Exception e) {

  returnMsg = e.getMessage();

  }

  MBOProjectDB.deleteDatabase();

- Midhun VP

[Jitendra_Kansal]

Hi,

In SCC (in case of sup 2.2.x),

under Applications>Application Connections

You can see some device id against every registered user over there.

Lets take case of iOS based device, you will see UDID in that case. To know how to check UDID in iPhone/iPad please check below link:

What's my UDID?

Rgrds,

Jitendra