Error in Solman upgrade using SUM tool

[former_member203760]

Hi experts,

  while upgrade solution manager using SUM TOOL we got error,see below log file and Error

This trouble ticket was created by SAPup on 20131230185655

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SAPup broke during phase VALCHK_INI in module PREP_INIT / Initialization

Error Message: BBPCRM is in an undefined state, that is not safe to be upgraded, reason Upgrade wasn't completed - Call the SAP Support

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Summary of SAPup:

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SAPehpi Release: lmt_005

SAPehpi Version: SAPup release lmt_005 version 54.000

Start Release: 702

Target Release: 702

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Summary of host system details:

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SID: SMD

Host: plaeccdev

MS Host: plaeccdev

GW Host: plaeccdev

Start Path: D:\usr\sap\SID\DVEBMGS00\exe

Kernel Path: D:\usr\sap\SID\DVEBMGS00\exe

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Summary of operating system details:

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OS Type: Windows NT X86_64

OS Version: 6.1

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Summary of database details:

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Database Type: mss

Database Version: 10.00.2531.00

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Summary of RFC details:

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Host: plaeccdev

GW Host: plaeccdev

Client: 000

Destination: SMD

Language: E

System No.: 00

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[former_member185239 · Accepted solution]

Hi Reddy,

Remove the entries from UVERS tables. Then try with the SUM tool.

With Regards

Ashutosh Chaturvedi

[former_member189797 · Accepted solution]

Hi Ashutosh,

I don;t think this is the correct way to solve the issue. This might let you move with the upgrade but

should only be done if SAP recommended this. Reason is UVERS is internal table and SA might not support if you change this manually.

This issue only occurs if you did not resetted the previous upgrade correctly. If you were in the prepare phase then you should follow the note 1790486.

Regards,

Gaurav

[former_member185274 · Accepted solution]

Hi Ashutosh,

I have the same issue, but how can I remove the entries from table UVERS manually? I open the table in SE16, the "delete the entry" function is disabled.

Regards,

Pany

[former_member185239 · Accepted solution]

Hi Pany,

You need to delete the the entries from SE14 transaction.

Delete data and adjust the table.

With Regards

Ashutosh

[former_member203760 · Accepted solution]

Hi All,

Thank you all.

[former_member203760]

Hi  all,

Thanks for your support and help.

Thanks

Janardhan

[sunny_pahuja2]

Hello,

It looks like that you reset the upgrade but it was no reset properly. Please check the status of patch BBPCRM in uvers table.

There is similar described in SAP KBA 1790486.

Thanks,

Sunny